Services Engineering GEnx PSE MRO Subsection Manager at GE Aerospace

Job Description SummaryThe role of Services Engineering GEnx Product Support Engineering (PSE) MRO Subsection Manager reports to the GEnx PSE MRO Director and works with their teams to support engines/products reliability availability maintenance safety and other performance parameters. The role impacts the teams ability to achieve service quality and timeliness of objectives and it is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.This role will be an integral part in the business priorities both internally and with strategic partnership with our airline customers and MRO shops. Leadership skills business acumen and strategic thinking will be essential in fostering a cohesive team and ensure customer this role you will be expected to develop and maintain operational excellence within the PSE Field and MRO teams and support the global PSE Directors.Job DescriptionRoles and ResponsibilitiesAs the Services Engineering PSE MRO Subsection Manager you will be responsible for facilitating the development and communication of PSE Field and MRO processes and business metrics for your team including but not limited to:Execute with limited guidance the analysis / evaluation of assigned projects that meet business standards practices and procedures and the product / program requirementsSupport of installed base including activities such as customer issue resolution fleet issues service bulletin implementation Monitoring & Diagnostics fleet configuration. Maintenance of fleet data outage management.Manages a moderate-sized team of senior professionals as well as others. Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility including control of resources and influences policy formulationInterprets simple internal and external business challenges and recommends best practices to improve products processes or services. Stays informed of industry trends that may inform work.Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational product management manufacturing technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decisionMay lead to functional teams or projects with minimal resource requirements risk and/or complexity. Communicates difficult concepts and may influence others options on topics. May guide others to consider a different point of viewPartners with Systems Engineering and Integrated Design & Build Engineering teams as well as with our Partners CES/CX and ATMRO to ensure the product is meeting our technical and commercial commitments.Lead or participate in organizational efforts in assigned projects and/or tasksTravel globally as requiredDrive change by demonstrating clear thinking articulate roles & responsibilities managing hand-offs between different organizationsFoster and inspire a collaborative work style and display team-oriented behavior with a proactive example of communication internally and externally.Required QualificationsBachelors degree from an accredited university or college.A minimum of 5 years experience working in customer/MRO facing roles.Desired CharacteristicsAdvanced Degree in Engineering from an accredited university or collegeExperience in leading teams as a manager or a technical leader with strong interpersonal and leadership skills.Demonstrated ability to analyze and resolve problems.Demonstrated ability to lead programs / projects.Ability to document plan market and execute programs.Established project management skills.MRO Shop or airline shop experiencePrevious experience in Aviation engines / systems / aircraft / repair or turbo machineryFamiliar with GE Aerospace long term service agreements customer & product support role functions (CPM / CSM)Previous experience working within GE RSP relationshipsAbility to effectively manage multiple project responsibilitiesPrevious experience in driving operational excellence and continuous improvementFamiliarity with aircraft flight operationsDemonstrated ability to effectively interact with customersStrong organization and planning skillsStrong oral and written communication skillsExcellent interpersonal and leadership skillsGE Aerospace offers a great work environment professional development challenging careers and competitive compensation. GE Aerospace is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: YesRequired Experience:Manager Key Skills Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems Employment Type : Full-Time Experience: years Vacancy: 1