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Shift Lead, Customer Service at Hardee's

Hardee's No longer available

Job Description

We are looking for Hardees Shift Leaders who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards?Join our team!

Must be 18+ years old

Job Expectations:

  • Produce High Quality Food
  • Deliver Fast/Courteous Service
  • Maintain a Clean and Comfortable Environment
  • Follow Company Policies

Benefits:

  • Above Average Starting Wages
  • Free Meal Discounts
  • Flexible Scheduling
  • Excellent Advancement Opportunities
  • Insurance
  • Holiday Pay
  • 401K with match


For Managers:

  • Paid Vacations
  • Bonus Opportunities
  • Possible Relocation Assistance


About Us:

Northland Restaurant Group, LLC and DORO Incorporated are Franchisees of Hardees Restaurants. We have owned and operated Hardee's restaurants since 1968, and have emerged as one of the fastest-growing independent franchisees of Hardee's Restaurants, LLC. Our commitment to our people through training and a strong focus on culture has allowed the organization to grow at an incredible rate, and is the reason we stand as the third largest Hardee's franchisee in the United States.


I understand and acknowledge that Northland Restaurant Group, LLC. and DORO Incorporated are an independently owned and operated franchisees of Hardee's Restaurants LLC and, if I am hired Northland Restaurant Group, LLC or DORO Incorporated, will be my employer, not Hardee's Restaurants LLC. Further, I understand and acknowledge that Northland Restaurant Group, LLC and DORO Incorporated, is not acting as an agent for Hardee's Restaurants or any of its affiliates.


Required
    Preferred
      Job Industries
      • Food & Restaurant

      Typical senior pay: $139k for Public Relations Managers nationally

      National salary averages
      Expected senior-level
      $139k
      Entry
      Mid
      Senior
      Expected

      Senior roles pay 94% more than entry—experience is well rewarded.

      Slight employer advantage

      Standard dynamics. Preparation and demonstrated value matter most.

      Hiring leverage
      Balanced
      Wage leverage âš  Disconnect
      Limited
      Mobility
      Moderate

      Who this leverage applies to

      Weaker for: Entry-level candidates, Career switchers

      Where to negotiate

      Base salary
      Sign-on bonus
      Title / level
      Remote flexibility
      Scope & responsibility
      Start date / PTO

      Likely Possible Unlikely

      Watch out for

      Wage disconnect: Hiring is active but pay hasn't responded—negotiate on other terms.

      Focus on demonstrating unique fit and value.

      Does this path compound?

      Job Growth →
      High churn
      Growth, flat pay
      🚀 Compound
      Growth + pay upside
      ⚠️ Plateau
      Limited growth
      Specialize
      Experts earn more
      Pay Upside →
      Stable but flat

      Steady work, but limited growth in both jobs and pay.

      +5%
      10yr growth
      A bachelor's degree is typically expected.
      Typical: Bachelor's degree

      Openings come from turnover, not new growth. Differentiate to advance.

      Labor data: BLS 2024