Shift Lead at Smalls Sliders Operations LLC

Job DescriptionJob DescriptionBIG THINGS COME IN SMALLS PACKAGES Our founder Brandon Landry has always been a big fan of cheeseburger sliders. Their size. Their flavor. Their ability to let you eat as many as you want. And while sliders had traditionally been bro bites at sports bars, Brandon knew they could be bigger. Much bigger. So he set off to bring small burgers to the big stage. And Smalls Sliders was born. Today, we proudly stand as one of the fastest-growing QSR brands in the country. Our success is driven by a simple yet disruptive approach, we only use only high-quality ingredients and make our cheeseburger sliders fresh to order always. Our waffle fries are made with the most superior spuds, too. Then seasoned to perfection for dippin’ & dunkin’ in queso or our signature Smauce® ’til your heart’s content. And our shakes? Well, they’re just the coolest. Join our Smalls Squad, a team of passionate individuals from diverse walks of life united in our purpose to make everyone's day a small bit better. Job Responsibilities:A shift lead is in charge of providing direct supervision to the squad independently along with as part of the supervisory team at Smalls. Their duties include covering for employee absences, managing cash, deploying the squad and resolving problems that occur during their shift.Job Duties:Deploying squad members based on pre-determined shift schedules for squad membersMonitoring attendance and tardiness during shiftAssigning duties to specific employees based on role and skillsSupervising employees and assisting with tasks as necessaryAssist with training new and current squad members on tasksHandling or escalating customer issues and managing conflictsAdhering to company policies and health, safety and employment standardsBalancing cash drawers and preparing cash depositsOther duties as assignedJob Qualifications:Experience running shifts in fast paced environmentAbility to communicate duties and expectations effectivelyGuest concern resolution experience a plusExperience training a plusCash handling/management skillsAcquire or already have a Manager food safety card within 30 days of employmentMust have reliable transportationMust be over the age of 18EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.