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Shift Leader - Customer Service Associate (Restaurant) at Pizza Hut - Decatur

Pizza Hut - Decatur Greensburg, IN

Job Description

Job Overview As a member of our management team, you will have the opportunity to contribute to the continuing success of a company that has grown from a single restaurant in 1972 to 82 today across Indiana, Illinois and Wisconsin! Our culture is dedicated to serving our customers as if they were "guests in our own home", providing the utmost in quality of food and service, and treating those who work with us with dignity and respect. We strive to create and maintain a safe and healthy work environment in which every member of our team will grow and prosper. Your success and ours are based on the premise that all of us will strive to "do the right thing" for our guests and each other, while upholding our values of being Humble, Hungry, and (People) Smart. Benefits We are excited to offer our improved benefits for all employees that work 30+ hours! These include: - Health insurance with $0 copays - Short- and long-term disability - Dental, Vision, and Life Insurance - $0 copay for counseling services w/ insurance plan - 401(k) retirement plan/ Profit Sharing - Meal discounts - Paid Vacation - Service recognition awards Requirements and Qualifications - 1 or more years of restaurant experience - Always ensure 100% customer satisfaction - Control day-to-day operations in a team environment - Follow cash control/security procedures - Manage labor - Ensure food quality and 100% customer satisfaction - Have FUN in a fast-paced environment

Typical entry-level pay: $36k for Tellers nationally

National salary averages
Expected entry-level
$36k
Entry
Mid
Senior
Expected
$31k Market range (10th-90th percentile) $48k

Pay increases slowly with experience in this field.

Raises may be modest; negotiate well upfront.

Hot hiring, constrained wages

Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.

Hiring leverage
Lean candidate
Wage leverage âš  Disconnect
Constrained
Mobility
Good mobility
Durability
High fragility

Why this market feels harder than it looks

This market is hiring aggressively, but compensation hasn't caught up and most openings are backfilling churn, not expansion. Employers are filling roles, but not bidding wages up.

Who this leverage applies to

Stronger for: Senior candidates with options
Weaker for: Entry-level candidates, Career switchers

Where to negotiate

Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO

Likely Possible Unlikely

Watch out for

Wage disconnect: Hiring is active but pay hasn't responded—negotiate on other terms.

Don't let hiring headlines mislead you—focus on concrete offers. Your leverage may be less durable than it appears—move decisively.

Does this path compound?

Job Growth →
High churn
Growth, flat pay
🚀 Compound
Growth + pay upside
⚠️ Plateau
Limited growth
Specialize
Experts earn more
Pay Upside →
Stable but flat

Steady work, but limited growth in both jobs and pay.

-13%
10yr growth
Most openings come from retirements and turnover, not new positions.
Typical: High school diploma or equivalent

Consider building adjacent skills to stay marketable.

Labor data: BLS 2024