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Shift Leader at Insomnia Cookies
Insomnia Cookies
No longer available
Administration
Posted 1 days ago
Job Description
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in The Woodlands, TX this February! At the present time, we are actively interviewing Shift Leaders for our store located at 3091 College Park Dr Suite 123, The Woodlands, TX 77384
As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore Values SOME OUR SWEET SHIFT LEADER PERKS: Flexible part-time work schedules Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) Paid vacation and sick time off Interactive training & mentorship Pet insurance for your furry loved ones Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices Manage cash handling and deposits Other duties as assigned DESIRED SKILLS/EXPERIENCE: At least 1 year of working experience in a customer service focused role Point of Sales systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs. Legally eligible to work in the United States Must be 18 years or older to be employedAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!Apply for this job
As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore Values SOME OUR SWEET SHIFT LEADER PERKS: Flexible part-time work schedules Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) Paid vacation and sick time off Interactive training & mentorship Pet insurance for your furry loved ones Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices Manage cash handling and deposits Other duties as assigned DESIRED SKILLS/EXPERIENCE: At least 1 year of working experience in a customer service focused role Point of Sales systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs. Legally eligible to work in the United States Must be 18 years or older to be employedAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!Apply for this job
Typical mid-level pay: $103k for General and Operations Managers nationally
National salary averages
Expected mid-level
$103k
Entry
Mid
Senior
Expected
Senior roles pay 144% more than entry—experience is well rewarded.
Strong candidate leverage
Strong hiring activity gives you options. Use competing offers strategically.
Hiring leverage
Lean candidate
Wage leverage
Balanced
Mobility
High mobility
Who this leverage applies to
Stronger for:
Senior candidates with options
Where to negotiate
Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO
Likely Possible Unlikely
Use competing offers and timing to your advantage.
Does this path compound?
Job Growth →
⚡
High churn
Growth, flat pay
🚀
Compound
Growth + pay upside
⚠️
Plateau
Limited growth
⭐
Specialize
Experts earn more
Pay Upside →
Stable but flat
Steady work, but limited growth in both jobs and pay.
+4%
10yr growth
A bachelor's degree is typically expected.
308,700 openings projected annually—mostly replacing retirees and turnover.
Typical: Bachelor's degree
Openings come from turnover, not new growth. Differentiate to advance.
Labor data: BLS 2024