Shift Manager at Firehouse Subs

Shift Manager Firehouse Subs

Firehouse Subs is looking for a reliable and motivated Shift Manager to help oversee daily operations, support the team, and ensure every guest has a great experience. This role is perfect for someone ready to take the next step in leadershipbridging the gap between crew and management while developing the skills needed to grow into a General Manager role.

Responsibilities

• Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations
• Support the General Manager in daily restaurant functions
• Provide direction, coaching, and support to Crew Members
• Ensure excellent customer service and resolve guest concerns quickly
• Maintain food quality, safety, and cleanliness standards
• Assist with opening and closing procedures
• Handle cash management and basic administrative tasks
• Monitor labor and help keep shifts efficient and productive

Qualifications

• 1+ year of restaurant or customer service experience preferred
• Previous leadership or supervisory experience is a plus
• Strong communication and team leadership skills
• Ability to work in a fast-paced environment
• Dependable, detail-oriented, and proactive
• Flexible availability, including nights and weekends

Compensation & Benefits

• Competitive hourly pay (based on experience)
• Flexible scheduling
• Opportunities for advancement to management roles
• Paid training and leadership development
• Supportive, team-oriented work environment

Firehouse Subs is built on service, teamwork, and giving back. As a Shift Manager, you'll play a key role in developing people, delivering great food, and supporting a mission that goes beyond the restaurant.

Compensation: $15.00 - $20.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service
• Public Safety