Shift Manager (Part Time) at Miami Roller Rink

$17-$25/hrA Shift Manager at a roller rink plays a vital role in supporting the overall operations of the facility. They work closely with the roller rink General Manager and help oversee various aspects of the business to ensure a safe enjoyable and efficient experience for customers. **Title:** Shift Manager - Roller Rink**Job Summary:**The Shift Manager at the roller rink assists in managing and supervising daily operations to create a positive experience for customers and ensure the facilitys smooth functioning. They work closely with the Roller Rink Manager.**Responsibilities:****Staff Supervision:**- Assist in training roller rink staff members.- Schedule and assign duties to staff including floor monitors skate rental attendants and snack bar employees.- Provide guidance support and feedback to staff ensuring they meet performance expectations.- Monitor staff performance and address any issues or concerns promptly.**Customer Service:**- Greet and assist customers addressing inquiries and resolving issues or complaints.- Ensure party and events are running smoothly and support where needed.- Ensure a high level of customer satisfaction by maintaining a friendly and welcoming atmosphere.- Handle customer feedback and suggestions and report them to the manager for consideration.**Operations Management:**- Assist in overseeing the day-to-day operations of the roller rink including admissions skate rentals and snack bar services.- Ensure events and party activity are running smoothly and are running on time.- Monitor and maintain inventory levels for skates safety equipment and concession supplies.- Collaborate with the manager to implement operational improvements and cost-effective practices.**Safety and Compliance:**- Enforce safety rules and regulations to maintain a secure environment for all patrons.- Assist in conducting safety inspections and ensuring all safety equipment is in good working condition.- Help develop and implement emergency procedures and train staff accordingly.**Marketing and Promotion:**- Assist with marketing efforts including promoting special events parties and group bookings.- Gather customer feedback and insights to refine marketing strategies.**Maintenance and Repairs:**- Oversee routine maintenance tasks and ensure the facility is clean safe and well-maintained.- Coordinate equipment repairs or maintenance with appropriate vendors or technicians.- Assist in setting up and dismantling equipment for special events or parties.**Managerial Support:**- Support the Roller Rink Manager in decision-making policy implementation and long-term planning.**Qualifications:**- At least 1 year of Management Experience- Previous experience in a roller rink restaurant or similar facility is a plus.- Bilingual is a plus- Strong leadership and management skills.- Excellent customer service and communication abilities.- Knowledge of roller skating safety procedures and roller rink operations.- Flexibility to work evenings weekends and holidays as roller rinks typically have peak hours during these times.Required Experience:Manager Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 17 - 25