Shift Supervisor at 9468 Ann Arbor Anna's House

Are you an enthusiastic and emerging leader with a passion for exceptional breakfast and lunch experiences? Anna's House, a beloved local spot known for its vibrant atmosphere and delicious, scratch-made meals, is seeking a talented shift supervisor looking to move up into future management roles with our growing family!

This isn't just any Shift Supervisor role; it's an opportunity to take the next step in your career. If you've honed your skills in both the front and back of house, have a knack for inspiring teams, and are ready to dive into a dynamic, daytime operation, we want to hear from you!

• Lead with Purpose: Oversee daily operations, ensuring seamless service from the moment our first guest walks in until the last plate is cleared.
• Team Development: Help train, mentor, and motivate our amazing front-of-house and heart-of-house teams, fostering a positive, collaborative, and high-performing environment.
• Guest Experience Champion: Ensure every guest leaves with a smile, handling feedback and going the extra mile to create memorable dining experiences.
• Operational Excellence: Support inventory management, uphold our high standards for food safety and cleanliness, and assist with scheduling to optimize efficiency.
• Bridge the Gap: Use your unique FOH and HOH experience to foster strong communication and synergy between the kitchen and dining room teams.
• Problem Solver: Proactively address challenges, big or small, to keep operations running smoothly and efficiently.
• Brand Ambassador: Live and breathe the Anna's House spirit, embodying our commitment to quality, warmth, and community.

• Emerging Leadership: 1-2 years of restaurant leadership experience (beyond a supervisory role, but not yet at an AGM level).
• Dual Expertise: Proven experience working in both front-of-house (FOH) and heart-of-house (HOH) roles. You understand what it takes to run a successful shift from every angle!
• Passion for People: A genuine love for hospitality and a natural ability to connect with both guests and team members.
• Organizational Skills: Excellent organizational skills and the ability to juggle multiple tasks in a fast-paced environment.
• Communication Pro: Strong verbal and written communication skills.
• Adaptability: Ability to remain calm, cool, and collected under pressure.
• Reliability: Punctual, dependable, and ready to contribute to each shift.
• Positive Attitude: An enthusiastic and proactive approach to problem-solving and team building.
• Early Bird: Comfortable with early morning shifts, as breakfast is our bread and butter!

• Daytime Hours: Enjoy a fantastic work-life balance with no late-night shifts!
• Growth Opportunity: This is the perfect role to grow into your management career within a supportive and expanding company.
• Supportive Environment: Work alongside a passionate team that feels like family.
• Impactful Role: Your FOH and HOH insights will be invaluable in optimizing our daily operations.
• Competitive Salary & Benefits: We offer a competitive compensation package commensurate with experience, along with benefits that include health, dental, and vision insurances, paid time off, and employee discounts.

If you're ready to make a significant impact and grow with a team that truly cares about quality and community, we encourage you to apply!