Skyroom Digital Media & Guest Experience Coordinator at Utah State University

OverviewDigital Media & Guest Experience Coordinator to be the voice and personality of The Skyroom. This position manages The Skyrooms online presence cultivates relationships with guests through thoughtful communication and represents the restaurant at events online and in the community. The coordinator will develop engaging social media content manage guest feedback across review platforms and help promote The Skyrooms identity as a warm welcoming and memorable dining experience on campus.ResponsibilitiesSocial Media & Content CreationCreate content for The Skyrooms official social media accountsShowcase menu items events and guest experiencesConsistent posting schedule and align content with seasonal offerings and USU campus eventsMonitor and report on engagement metrics to identify opportunities for growth and improved visibilityGuest & Reputation ManagementMonitor and respond professionally to online reviews (Google Yelp etc.).Uphold The Skyrooms reputation by ensuring timely and brand-aligned responses.Identify trends in guest feedback and share insights with leadership to improve service and operations.Create content and copy for the weekly NewsletterEvent Support & RepresentationAssist with event coordination promotion and day-of support for marketing events and private functions.Resource to help with all Skyroom NPS ticketsServe as a friendly professional representative for The Skyroom during events and guest interactionsIn-person office visits to key clients to enhance relationships.QualificationsStrong communication and writing skills with a professional and engaging toneExperience managing social media platforms creating content or photography/videographyCustomer service or hospitality experience preferredKnowledge of Google Business and feedback response managementAbility to represent The Skyroom professionally at events and in-person interactionsAvailability to work occasional evenings or weekends for special eventsRequired DocumentsAlong with the online application please attach:Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV**Document size may not exceed 10 MB.**Advertised Salary$13-15 per HourADAEmployees work primarily indoors in a typical office setting as well as in the restaurant. This position requires extended periods of sitting typing and viewing a computer screen intermixed with extended time standing walking and interacting with guests. Occasional movement around campus for meetings events or marketing needs may be required. The role may occasionally involve lifting or carrying objects up to 25 pounds.College/Department HighlightsDining Services is behind the scenes throughout campus doing all we can to Create an Excellent College Experience for students faculty staff visitors family and our employees. Providing fuel to keep the hungry minds on campus moving and learning throughout the day is our passion. Whether its a cup coffee to get the day started a snack to push through a study session or an elegant meal to support the fundraising efforts of administration were dedicated to serving the needs of Utah State University every day. We know what we do is more than just making food were nourishing the future.University HighlightsFounded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties. Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.*updated 09/2025Notice of Non-discriminationIn its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:Matthew PinnerExecutive Director Civil Rights & Title IX Office Old Main Rm. 401D1475 Old Main Hill Logan UT 84322Cody CarmichaelTitle IX Coordinator Old Main Rm. 402D1475 Old Main Hill Logan UT 84322For further information regarding non-discrimination please visit or contact: U.S. Department of Education Denver Regional Office U.S. Department of Education Office of Assistant Secretary for Civil Rights *updated 10/2025Required Experience:IC Key Skills Crystal Report,Infection Control,Content Marketing,Health And Safety Management,ASP Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 13 - 15