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Securitas

SOC Operator, PT Weekends 1st Shift, 24.87 at Securitas

Securitas Waltham, MA

Job Description

DescriptionWe help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We operate in 47 countries employ more than 355000 people worldwide and support over 150000 clients.Securitas plays an essential role for our clients and in society. Our Global Security Operations Center (GSOC) positions help maintain a safe and secure environment by actively monitoring security systems coordinating emergency responses and supporting on-site security teams. GSOC Operators serve as the central hub for communication and incident management ensuring timely and effective responses to all situations.Onsite Global Security Operations Center (GSOC) OperatorLocation: Waltham MASchedule: 7:00 a.m. - 3:00 p.m. Sat/Sun (Onsite Only)Pay Rate: $24.87/ hourThis is a fully onsite position. Remote or hybrid work is not available.As an Onsite GSOC Operator you will be responsible for monitoring security systems dispatching personnel and maintaining accurate incident documentation from our Waltham MA Security Operations Center. This role requires prior security operations experience and the ability to perform effectively in a fast-paced professional command-center environment. You will play a critical role in supporting field officers and protecting people property and operations at client sites.Key ResponsibilitiesSurveillance & Monitoring: Operate CCTV alarm monitoring platforms and life safety systems to identify and respond to security events in real timeAccess Control: Monitor and manage access control systems for secure locationsEmergency Dispatching: Coordinate responses to alarms incidents and emergencies using radio systems phones and dispatch softwareCommunication: Maintain clear professional communication with security officers emergency responders and client stakeholdersIncident Reporting: Accurately document all alarms incidents and communications in detailed dispatch logs and reportsTraining & Development: Participate in a structured 40-hour training program covering systems emergency procedures and site-specific protocolsCustomer Service: Deliver professional courteous support to client personnel and visitors while maintaining a secure environmentQualificationsProven ability to remain calm focused and decisive in high-pressure situationsStrong observation problem-solving and de-escalation skillsExcellent written and verbal communication skillsAbility to work collaboratively with on-site and remote security teamsDemonstrated commitment to ethical conduct and adherence to all safety protocolsRequirementsMust be at least 18 years of ageMust be able to work onsite in Waltham MALegal authorization to work in the United StatesAbility to read write and speak English effectivelyHigh school diploma GED or equivalent23 years of security operations experience required (GSOC SOC dispatch or command center experience strongly preferred)Reliable transportation and dependable attendanceEnhanced BenefitsMedical Insurance (Anthem) Dental Insurance (Aetna) Vision Insurance (VSP)401(k) with employer matchingPaid Life Insurance Paid Time Off Paid Training Paid UniformsCareer development and continued education programsWellness financial assistance and Employee Assistance Programs (EAP)Employee discount programs (vehicles cell phones travel entertainment and more)Securitas is a trusted security partner helping make the world a safer place.Watch our story: more and apply today at to explore your career path with Securitas.EOE/M/F/Vets/DisabilitiesSecuritas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability protected veteran status or any other legally protected characteristic.#NorthernNE Key Skills Quality Analysis,Facility,ISO,Inventory Levels,Root cause Analysis,Shift operations,General Maintenance,Daily Operations,Supervision,Analysis,PLC,Safety Standards,Quality Standards,Time management skills,Troubleshooting Employment Type : Part-Time Department / Functional Area: Security Experience: years Vacancy: 1

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