Social Media Intern at Walton Arts Center and Walmart AMP

Social Media Intern

The Social Media Intern supports the Marketing and Communications team by assisting with social media content across various platforms. This role provides hands-on experience in social media, digital marketing and event promotion while contributing to the online presence of Walmart AMP and Walton Arts Center.

Candidates should be juniors or seniors majoring in advertising/public relations, journalism, marketing, communication or a related field. Each intern must fulfill a minimum of 150 hours, or as stipulated by their respective program. While this is not a paid internship, Walton Arts Center offers a $800 stipend for the semester, reimbursement for mileage and complementary tickets to performances when available.

Principal Responsibilities (Essential Functions)

• Draft captions and posts (with guidance/approval)
• Help source and capture photos/videos for social media
• Edit short-form videos or graphics in Adobe Express, Canva, IG, TikTok
• Research relevant influencers in NWA
• Identify social media trends, sounds, hashtags, memes etc.
• Schedule drafted posts in Later, or other chosen scheduling tool.
• Update content calendar
• Organize/upload media into shared content libraries
• Create events on Facebook

Event Support

• Assist with live coverage at select events/shows on some nights and weekends (stories, Reels, TikToks)
• Capture behind-the-scenes content when available
• Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested.
• Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
• Perform related duties as assigned by supervisor
• Maintain security and safety requirements as defined by operations guidelines.
• Maintain compliance with all company policies and procedures

Minimum Qualifications

• High school diploma or GED required
• Must be available to work 15-20 hours/week.
• Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Strong communications skills and the ability to interact with many different types of people
• An on-going desire to learn and improve
• Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Physical Demands

• Frequently stand and walk for extended periods on concrete, grass, uneven terrain, and inclined surfaces.
• Frequently bend, kneel, crouch, crawl, reach overhead, climb ladders, and ascend and descend multiple flights of stairs throughout the workday.
• Walk throughout the venue, including on slopes of approximately 15 degrees, while carrying tools, equipment, or materials.
• Lift, carry, push, and pull tools, equipment, and materials weighing up to 50 pounds.
• Use hands and fingers to safely operate tools, equipment, controls, and machinery requiring manual dexterity.
• Communicate effectively in person and by telephone or radio, including the ability to hear and speak clearly.
• Possess close vision and visual acuity necessary to inspect, troubleshoot, and repair facility systems.
• Remain physically capable of responding to emergency situations throughout the venue.

Work Environment

Work is performed in office areas, backstage spaces, mechanical rooms, venue grounds, and other indoor and outdoor locations throughout Walton Arts Center and the Walmart AMP. The position regularly requires work in an active concert and event environment, including exposure to loud music, production lighting, pyrotechnics, theatrical effects, large crowds, and moving equipment. Employees may also be exposed to varying weather conditions, including extreme heat, cold, humidity, rain, and other seasonal conditions, as well as potentially hazardous chemicals and cleaning solutions. This position requires a flexible schedule that includes evenings, weekends, holidays, on call availability to support facility operations and emergency response, and extended shifts of up to 12 hours during concerts, festivals, and other special events.