Software Developer SRE 3 at Oracle

DescriptionThis posting is for Senior Engineer for enabling 24x7 Operations for US-Gov in the Oracle Fusion Data Intelligence (FDI) product development organization. You will be responsible for managing the uptime of the service and ensuring that customers data pipeline that runs complex transformations runs smoothly. Customer rely on the data that is updated by the Pipeline and have downstream dependencies. Therefore its important the data pipeline completes on time and with accuracy. Anomalies should be detected and mechanisms should be put in place to identify early detection of issues so that mitigation can be handled without impacting the overall timelines.Due to US Government requirements this role requires you to be a US CitizenSkills Required:We are looking for senior engineers with experience in supporting data warehousing products. As a member of the Product development organization focus will be on working with development teams providing timely support to customers and identify/implementing process automation for cloud BI product.BS or higher degree in Computer Science / Engineering or equivalent3 years of experience supporting business customers on any Cloud/On-premise BI ApplicationExperience in SQL/PL-SQL and excellent de-bugging skillsTroubleshooting network latency intermittent issues reading and analyzing log filesWorking experience with any ERP HCM CX applications such as Oracle EBS Fusion is desired but not mustGood programming skills in Python / Java / JavaScriptUnderstanding of Web Application ArchitectureExposure to cloud infrastructure Oracle Cloud Infrastructure (OCI) is preferredExperience in performance tuning SQL and understanding ETL pipelinesExperience of Continuous Integration/Continuous Delivery (CI/CD) and development tools (e.g. Jenkins Docker)Build Configure Manage and Coordinate all Build and Release engineering activitiesStrong logical/critical thinking and problem resolution skillExcellent communication skillsResponsibilitiesDue to US Government requirements this role requires you to be a US CitizenYou will be responsible for running the FDI Data pipeline operations in a lights out modeAs a member of team youll build tools and mechanisms to proactively detect issues with the data pipelineDo the root cause analysis of every issue and build automations for handling similar issues in futureYou will address customer issues and tickets within defined SLAsCo-ordinate and communicate with different stake holders to formulate the solutions to customer issuesYou will ensure full understanding of the issue including impact to customer.Gather logs configuration details and attempt to reproduce the reported issues.Develop and enhance Knowledge base for the issues and their solutions.You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.Identify opportunities for process improvements and automation through building right utilities/toolsQualificationsDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range in USD from: $79200 to $178100 per annum. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:1. Medical dental and vision insurance including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.9. 11 paid holidays10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.11. Paid parental leave12. Adoption assistance13. Employee Stock Purchase Plan14. Financial planning and group legal15. Voluntary benefits including auto homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.Career Level - IC3 Key Skills Account Payable,C++,Community Support,Garment,Import & Export,Java Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 79200 - 178100