Application Support Engineer at Covius

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.The Application Support Engineer (ASE) is responsible for the installation, configuration, troubleshooting, and maintenance of proprietary line-of-business applications and their hosting environments in both UAT and Production. The ASE will ensure application reliability and server health, while actively contributing to documentation, automation, and cross-functional collaboration. The ASE will provide guidance and support other team members while contributing to the department's continuous improvement initiatives.Essential Functions Architect tools to monitor systems to ensure pre-production and production servers are maintained for 100% uptime.Anticipate, correct, and document issue resolution.Work with vendors as well as technical and non-technical users to understand, troubleshoot and correct or document issues with company applications.Resolve issues and make recommendations and help implement process improvements.Maintain comprehensive documentation of configurations, workflows, procedures and other related items.Provides user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams.Mentor and assist other team members.Perform other related duties as assigned.Essential Knowledge, Skills, & Abilities Able to effectively communicate both verbally and in writing to accurately convey messages with both technical and non-technical users.Expert knowledge of Active Directory domains, schemas, and configurations.Expert understanding and knowledge of processors, storage devices, SAN arrays and I/O devices compatible with vSphere.Expert knowledge of MS Windows OS as well as Linux OS.Intermediate knowledge of Azure and Azure DevOps.Possesses expert understanding and knowledge of processors, storage.Strong understanding of operating system secured certificate maintenance and the associated impacts on various application interfaces.Strong knowledge of application security principles and best practices.Intermediate proficiency with Microsoft SQL and XML.Proficiency in scripting and automation using tools like PowerShell, Python, and AI technologies.Proficient with full MS Office Suit, MS SharePoint, MS server system administrator.Commitment and ability to cultivate a diverse and inclusive work environment.Education Bachelor's Degree in Computer Science, Information Systems, or related field preferred.MCSA, MCSE and/or VCP6 certifications preferred.Experience 5+ years of recent (