Software Implementation Consultant at True North Consultants

Overview:Join a dynamic team as an Implementation Specialist where your expertise will play a critical role in the seamless integration of cutting-edge supply chain execution software. This position involves collaborating with clients to understand their unique needs and ensuring the successful deployment of our advanced technology solutions.Key Responsibilities:Engage in defining system requirements for implementing advanced supply chain software solutions.Configure and rigorously test software products to align with project specifications.Develop and implement comprehensive test plans for client projects.Collaborate with developers to create custom solutions and add-ons as required.Facilitate client training sessions both on-site and remotely ensuring effective system use.Support the Go Live process providing on-site and remote assistance as necessary.Maintain ongoing client support post-implementation offering training and troubleshooting as needed.Coordinate with the support team to assist live clients effectively.Core Competencies:Customer Focus: Establish strong client relationships and deliver tailored solutions.Collaboration: Build partnerships and work effectively with teams to achieve common goals.Business Insight: Apply industry knowledge to advance organizational objectives.Qualifications:Proficiency in Windows Workstation and Server environments.Experience with Web Browsers and Web Server (IIS) environments.Knowledge of SQL server databases and programming.Strong command of office tools and remote access technologies.Education and Experience:Bachelors degree or 1-2 years of relevant experience in a customer-facing role preferably in software related to supply chain or enterprise systems.Solid technical background preferred with a strong understanding of Software Development and Agile Methodologies.Familiarity with Microsoft system tools: Windows IIS SQL Server.Excellent written and verbal communication skills.Additional Requirements:20% - 30% travel required both domestically and internationally.Ability to work effectively in team settings.Strong problem-solving and time management skills.Preferred Qualifications:Familiarity with Agile methodologies.Experience in warehousing transportation or logistics applications.Knowledge of leading WMS solutions (e.g. Manhattan Blue Yonder SAP EWM Koerber).Benefits:Comprehensive health insurance (medical dental vision) with wellness programs.Generous paid time off policy.Company-matched 401(k) retirement plan.Tuition reimbursement for continued education.Employee assistance program for personal support.Discretionary bonus program.Employee discounts and perks.Required Experience:Contract Key Skills Children Activity,Internet Marketing,Land Survey,Accountancy,Gynecology,Fashion Merchandising Employment Type : Full-Time Experience: years Vacancy: 1