Solar Service Technician at Green Power Energy

Job DescriptionJob DescriptionWe are currently hiring for a Solar Service Technician. The Service Technician will work closely with the Service Manager and Dispatcher to troubleshoot existing customer's photovoltaic solar systems. The right candidate will travel in a company vehicle to project sites to perform necessary repairs and gather the required information for further troubleshooting and warranty replacements. They will obtain and communicate the necessary information from the field to the internal team to ultimately close out service tickets. As the Service Technician you will be working at residential properties and must be a professional and confident representative of the company. Responsibilities: Travel to project sites in a company vehicle to repair and diagnose existing solar systemsPhoto-document all aspects of the site that are requiredDevelop a positive relationship with customers to establish rapport and to gather information from the site as neededConduct a physical site audit using auditing tools including a tablet/phone with apps, measuring devices, and other related equipmentCommunicate with their supervisor or product manufacturer from the field to resolve service casesPerform other duties as assignedRequirementsMust have general knowledge of residential solar systems and their componentsMust have tremendous customer service skillsMust be able to understand troubleshooting techniques of solar equipmentMust have the ability to physically repair components of a solar system, including but not limited to inverters, panels, wiring, monitoring devices and conduitMust be able to lift 50lbs and have the ability to climb ladders and work on rooftopsSelf Motivated individual who works well aloneSafety conscious individual who is able to setup and climb a ladderProvide and maintain a current driver's license and a clean driving recordPunctuality and strong communication is a mustFollow safety guidelines for working with fall hazardsAbility to pass a pre-employment driving record and criminal background checkBe able to use technology such as Dropbox and Google CalendarBenefitsW-2 EmployeeRetirement Plan (401k)Paid Time Off (Vacation, Sick & Public Holidays)Health Care Plan (Medical, Dental & Vision)