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Amdocs

Solution Architect Data and AI at Amdocs

Amdocs Alpharetta, GA

Job Description

Job ID: 203542Required Travel: No TravelLocation: USA-GA Alpharetta Rainwater Dr (AM)Who are we At Amdocs we foster a culture of innovation collaboration and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs amAIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us!<iframe width560 height315 srchttps:// titleYouTube video player frameborder0 allowaccelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share referrerpolicystrict-origin-when-cross-origin allowfullscreen></iframe>The Opportunity We are seeking a Solution Architect with deep expertise in Artificial Intelligence (AI) Generative AI (GenAI) and Agentic AI to design and deliver innovative solutions for Telco BSS/OSS ecosystems. This role requires a strong blend of technical leadership business acumen and hands-on experience in architecting AI-driven platforms that enhance operational efficiency customer engagement and monetization strategies.Location: Although our preference is for candidates based in Atlanta we welcome applications from qualified individuals nationwide.What will your job look like Customer Engagement: Collaborate with clients to understand business needs and translate them into AI-driven solutions. Present architecture blueprints and technical roadmaps to stakeholders.Solution Design & Architecture: Define end-to-end AI/GenAI/Agentic AI solution architectures for telecom BSS/OSS systems. Integrate AI capabilities into existing Amdocs platforms and customer environments. Ensure scalability security and compliance with industry standards.Technology Leadership: Evaluate emerging AI technologies and frameworks (LLMs multi-agent systems RAG orchestration platforms). Drive innovation by leveraging Agentic AI for autonomous workflows and decision-making.Delivery & Governance: Provide guidance to development teams on implementation best practices. Ensure alignment with Amdocs architecture principles and Telco-specific requirements.All you need is... Education: Bachelors or Masters degree in Computer Science Engineering or related field.Experience: 8 years in solution architecture with at least 3 years in AI/ML-based solutions. Proven experience in Telco BSS/OSS domains (billing CRM order management network orchestration).Technical Expertise: Strong knowledge of AI/ML frameworks (TensorFlow PyTorch) GenAI models (LLMs transformers) and Agentic AI orchestration. Familiarity with cloud platforms (AWS Azure GCP) and microservices architecture. Proficiency in data engineering API integration and event-driven architectures.Domain Knowledge: Deep understanding of telecom processes: customer lifecycle management service provisioning network operations. Experience with OSS/BSS integration patterns and TM Forum standards.Soft Skills: Excellent communication and stakeholder management. Ability to lead cross-functional teams and drive complex solution designs.Preferred Qualifications:Experience with AI governance model lifecycle management and responsible AI practices.Knowledge of RAG (Retrieval-Augmented Generation) and multi-agent orchestration frameworks.Exposure to Amdocs product suite or similar Telco platforms.Why you will love this job: Work on cutting-edge AI solutions transforming the telecom industry. Collaborate with global teams and leading service providers. Drive innovation in Agentic AI for autonomous operations and customer experience.#LI-DNIAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce Key Skills Business Process,VMware,Cloud,HTML5,Windows,Project managements,AWS,Infrastructure,Web Services,JQuery,Java,Computer Engineering,Solutions design,Technical Solutions,Analytics Employment Type : Full Time Experience: years Vacancy: 1

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