Specialist, Financial Aid at InsideHigherEd

Position Number:HR0348.00000Position Title:Specialist, Financial AidJob Type:StaffFT/PT:Part-TimeEmployee Class Description:C3-Staff PT (ed. support)General Position Description:Performs student service in the financial aid process. Reviews electronic processing reports, makes decisions on program eligibility, and approves financial aid awards. Contacts students, agencies and technical staff to resolve application processing problems. Prepares reports and monitors business processes for accuracy. Provides assistance to Answer Center and Student Services staff with regard to financial aid regulations or decisions.Flexible Work Arrangement:Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.Grade:2024Exemption Status:Non-ExemptPosting Number:S3653PLocation(s):Orlando, FL 32811 - West CampusProposed Work Schedule (Please note hours subject to change based on business needs):Monday through Friday between 8:00 a.m. and 5:00 p.m.Exact hours are to be determined.Number of Vacancies:1Posting Start Date:12/02/2025Posting End Date:12/15/2025Open Until Filled:NoQuicklink for Posting:https://valenciacollege.peopleadmin.com/postings/41150Salary Range:$ 18.58 per hourDescription of Job Function:1. Meets with students whose financial aid service needs require special attention and in-depth knowledge of financial aid regulations.Description of Job Function:2. Reviews income tax returns, INS documents, Social Security Administration documents and other financial materials to determine accuracy of application and eligibility status.Description of Job Function:3. Reviews financial aid applications and makes decisions about eligibility according to federal and state regulations and statues. Makes decisions about which financial aid programs the student will receive.Description of Job Function:4. Approves student loans and electronically processes records to transmit to loan servicers.Description of Job Function:5. Runs and processes reports from computer system to modify applications, award authorizations, and payment authorizations.Description of Job Function:6. Makes decisions about problem resolution.Description of Job Function:7. Accesses NSLDS/COD and other secure federal and state web sites.Description of Job Function:8. Provides interpretations of regulatory requirements for Answer Center and other Student Services staff.Description of Job Function:9. Reconciles reports of discrepant data and authorizes changes to financial aid records to resolve.Description of Job Function:10. Serves on Standards of Satisfactory Academic Progress Appeals Committee.Description of Job Function:11. Reviews prior college transcripts to determine initial academic standing regarding eligibility for financial aid.Description of Job Function:12. Prepares federal and state reports and transmits electronically where required.Description of Job Function:13. Performs other related duties as assigned.Drivers License Requirement:Not ApplicableRequired Minimum Education:High school diploma or general education degree (GED).Preferred Education & Field of Study:Preferred education, Bachelor’s degree from a regionally accredited institutionPreferred Type of Experience:Experience working with complex guidelines/procedures.Knowledge, Skills and Abilities:1. Ability to be granted security access to NSLDS, COD and other secure federal and state websites.(Cannot be in default on a prior student loan).2. Strong interpersonal communication skills, both oral and written.3. Ability to apply learning-centered concepts to the financial aid process.4. Ability to reason and exercise judgment and discretion.5. Ability to learn and understand federal and state regulations.6. Works inside in an office environment.General Working Conditions:This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.