Business Support Specialist, ITS at InsideHigherEd

Category:: ProfessionalSubscribe:: Department:: Information Technology ServicesLocations:: Binghamton, NYPosted:: Nov 12, 2025Closes:: Open Until FilledType:: Full-timeRef. No.:: 00719Position ID:: 194655About Binghamton University:Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.Job Description:Budget Title: Senior Staff Assistant (SL-3)Salary: Commensurate with qualifications and experienceReporting to the Assistant Director of ITS Administration, the Business Support Specialist plays a key role in supporting the daily business operations of the Operations & Infrastructure (O&I) group within Information Technology Services. Job duties include:Procurement Coordination, such as carrying out purchases, tracking billable items, confirming deliveries, managing contracts, approving payments, and executing bids and vendor evaluations.Carrying out financial processes such as check processing and reconciliation against accounts, making utility payments, and reconciling work orders against billable purchases.Assisting with entering and tracking work orders in TeamDynamix and Pinnacle, provide customer service to end users for services such as Telephony, CCTV and Door Access. Assist with regular updates to the Telecommunications website to ensure that the information that is provided remains relevant.Manage University cellular accounts, including processing add/moves/changes, device upgrades, troubleshooting account issues and ensuring accurate billing.Serve as the Building Administrator for the Technology Hub, supporting daily operations and building-related needs as they arise.Requirements:Bachelor's degree in Business Administration, Management, Finance, or a related fieldExperience managing vendor relationships and multi-step procurement processesExperience in customer service, or experience in supporting the business or financial needs of a diverse groupProficient with manipulating data/information in Microsoft Excel, Smartsheets, Google Sheets, or a similar applicationAttention to detail and ability to handle multiple duties simultaneously Position Preferences:Experience working within the SUNY systemExperience in a higher education financial environmentExperience with administrative or logistical operations within a large complex organization, such as IT, construction, or healthcareVisa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.Additional Information:Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.Binghamton University is a tobacco-free campus.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/Cover letters may be addressed "To the Search Committee."Postings active on the website, accept applications until closure.For information on the Dual Career Program, please visit:https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.htmlEqual Opportunity/Affirmative Action EmployerThe State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.Application Instructions:All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=194655Deadline for Internal Applicants: November 26, 2025Deadline for External Applicants: Open until filledReview of applications will begin immediately and continue until the vacancy is filled.Please submit:Resume,Cover letter, andContact information for three professional referencesYou may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.