Specialist, Services and Subscription Renewals (USA REMOTE) at Presidio Networked Solutions, LLC

DescriptionPresidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role As a Specialist, Services and Subscription Renewals your primary role is to drive growth in Presidio's OEM service contract renewals through retaining existing clients, upselling to strategic premium offerings, expanding within existing customer base, and assisting in uncovering white space opportunities. This role is responsible for supporting the renewal business for an assigned account base through the lifecycle of an agreement including creating renewal quotes/proposals, participating in driving Services EA opportunities, managing the data throughout the term, and processing renewal orders. The Specialist works directly with Account Executives, clients, and OEMs, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice. Responsibilities include: Maintain subject matter expertise in OEM offerings and buying programsProactively manage all OEM renewals and timeline for assigned account base (with exception of Cisco)Review renewals for upsell opportunities, position new offers, create and present quotes/proposalsParticipate in internal and external/OEM strategy meetings relating to renewal (i.e. multi-year, transition to Enterprise Agreements and additional strategic programs)Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closureReview and reconcile end-user's HW/SW inventory for the purpose of contract and proposal accuracyTriage Third-Party services related questions and issues both internally and externallyWork with regional management, account executives and cross functional teams to promote and develop the service practiceAccurately forecast renewals pipeline in conjunction with Account ExecutivesCollaborate with manufacturer reps to secure best pricing, ensure timely renewals and accurate forecastingPrepare and process orders utilizing internal toolsTrack orders to completion, escalate as required, and ensure accurate bookingReview and maintain internal install base reporting to drive improved accuracy and on-time renewalsPrepare and deliver Quarterly Business Reviews to clients as requiredRequired Skills and Professional Experience High school/Diploma or equivalent experience and/or military experienceAbility to work jointly with cross functional teamsMultitasking and attention to detailOrganization and time managementAbility to develop relationshipsMust have strong knowledge of MS Excel and MS applications3+ years' experience in a support agreement renewal role.Knowledge of OEM Services and distributor related toolsYour future at PresidioJoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. ***** Applications will be accepted on a rolling basis.Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdfIf you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance.Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected] to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-AV1QualificationsExperience3 years: Do you have non-Cisco renewal experience partner/distributor side? (required)Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.