Sprinkler Service Coordinator at Johnson Controls

Be part of the future!We are one team dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to making a difference.What we offer:Competitive Starting PayPaid TrainingGlobal Advancement OpportunitiesReferral BonusesComprehensive BenefitsMedical/Dental/Vision insuranceHealth Savings Account (HAS)Life Insurance401(k) savings plan with company matchShort-Term and Long-Term DisabilityEmployee Assistance ProgramWellness ProgramAnd More!What you will doThe Sprinkler Service Coordinator is responsible for supporting the fire domain service business in coordination with the other service support team members.How you will do itRun a weekly Open Call Report for the sprinkler department.Bill completed service SRs for local accounts.Ordering materials answer inbound calls.Filing of Service Slips and Inspection Reports. Help reassign work as needed making judgements based on workloads and priorities.Creation and Assigning of Service SRs as needed.Other duties as directed by the Total Service Manager.Professionally field customer complaints and attempt to resolve involving supervisor when necessary.Validate and perform invoicing transactions for inspection calls in Oracle based computer systems daily. Utilize extensive administrative business and process knowledge in a variety of areas to support one or more departments.Inventory CoordinationReporting ManagementTechnical Support for Service TechsE11sTerminationsWhat we look forRequiredHigh School diploma or equivalent certification required.Proficient with computers and Microsoft Office applications.Excellent written and oral communication skills.PreferredPrevious billing experience.Experience in Fire and Security or other major industries a plus.Detail oriented.Excellent inter-personal skills and customer service skills.HIRING HOURLY RANGE: $25.48 - 31.73 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at - AD2Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.Required Experience:IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 25 - 31