Sr Business Analyst Room Booking Engine at Fusion HCR

Senior Business Analyst Room Booking EngineLocation: Las Vegas NV (Hybrid)Department: Digital Products (IT)Reports to: Product Director of Digital ProductsAbout the RoleWere seeking a strategic detail-oriented Senior Business Analyst to join our Digital Products team to focus on the Room Booking Engine (RBE). This role is ideal for a senior level BA who thrives at the intersection of technical systems facilitating API integrations and driving booking engine features and enhancements.As a BA youll work with a dedicated development team owning backlog health driving refinement sessions partnering with UX and developers and supporting a dynamic group of stakeholders across revenue management marketing brand and IT. You will be a key liaison between the business and technical teams bridging vision and execution.ResponsibilitiesOwn the Backlog Act as Product Owner across web initiatives responsible for backlog quality and day-to-day refinement.Maintain a consistent pipeline of refined user stories ensuring stories are ready for sprint planningWrite detailed testable user stories with acceptance criteria and traceability to business goalsFlag dependencies blockers gaps and edge cases proactivelyOwn ticket triage story clean up release notes and Loop documentationLead Discovery & RequirementsFacilitate workshops and stakeholder interviews to capture business needsTranslate high-level goals into epics features and detailed user storiesDefine functional and non-functional requirements and edge casesProvide Central Reservation System ExpertiseSupport business users using our back-end Central Reservation System (CRS) acting as first line support for questions and issues and as a liaison to translate problems to our vendorWork with developers to escalate bugs or contribute to component enhancementsCollaborate with Cross Functional TeamsRun refinement and planning sessions in partnership with product PMO and EngineeringCollaborate with UX on Figma handoffs validations and ensuring designs match business context and user storiesDrive content strategy discussions layout optimizations and scalable tagging practicesFacilitate Testing & DeliveryPartner with QA to validate functionality write test cases and support UATOwn release note creation and knowledge transfer to business usersTrack staging and production changesConnect Data to DecisionsAnalyze data trends user behavior and VOC to uncover improvement areasCreate documentation (e.g. process flows data mappings integration specs)Serve as SME for RBEEnable Scalable Product PracticesChampion consistent documentation and templates across teamsPartner with Product Ops to evolve our BA practiceContribute to team-level OKRsRequirements 5 years as a Business Analyst Product Owner or similar role on digital teamsProficient in writing user stories acceptance criteria and test scenariosStrong understanding of Agile Scrum or SAFe methodologiesTools: Jira Confluence Loop Figma ADO (Azure DevOps) or similarHands-on experience with booking engine and CRS platformsExcellent communication skills able to clearly articulate complex ideas across audiencesBonus if you haveFamiliarity with analytics and web tools like GA4 StorybookRequired Experience:Senior IC Key Skills SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills Employment Type : Full Time Experience: years Vacancy: 1