Sr. Client Relationship Manager at Berkley

Company DetailsBerkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and strong emphasis on analytics we can help employers better manage their risk. We offer a broad range of products including employer stop loss benefit captives provider stop loss HMO reinsurance and specialty accident. The key to Berkleys success is our nimble approach to risk our ability to quickly understand think through and devise a plan that addresses each clients challenges coupled with the strong backing of a Fortune 500 company. Our parent company W. R. Berkley Corporation is one of the largest and best managed property/casualty insurers in the United States.#LI-AV1 #LI-hybridThis role will be based in one of our offices:Hamilton Square NJ Marlborough MAHarleysville PAWest Hartford CTWe offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.The Company is an equal employment opportunity employer.ResponsibilitiesAs a Senior Benefit Account Manager for the Group Captive Division youll be responsible for the management and handling of all day-to-day activity with Stop Loss Accounts. Well trust you to provide support to all customers brokers and program sponsors of the assigned accounts.What you can expect:Culture of innovation teamwork supportive colleagues and leaders willing to invest in talentInternal mobility opportunitiesVisibility to senior leaders and partnership with cross functional teams Opportunity to impact changeBenefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing educationWell count on you to:Manage communication with brokers TPAs and policyholders to ensure proper policy administration including licensing and compliance paperwork.Ensure timely and accurate deliverables from proposal acceptance through policy issuance including quality review of released materials.Oversee post-sale stop loss account activities for renewals including collecting requirements account setup paperwork follow-up and reporting.Review and process implementation paperwork including renewal schedules and remittance methods.Distribute implementation materials plan document acknowledgements and amendments to brokers for policyholder delivery.Prepare Schedule A Form 5500 information upon request.Manage monthly overdue premium reporting pursue outstanding payments and reconcile discrepancies with the premium collection team.Follow up on outstanding notification reporting.Handle ad hoc and automated monthly claim report requests.Update assigned account managment duties for renewals including address legal name changes and terminations.Build relationships with key contacts at broker TPA vendors and policyholders including onboarding new partners.Collaborate effectively across departments including Sales Underwriting Claims and Policy Issuance.QualificationsWhat you need to have:3-5 years group insurance or reinsurance experienceCustomer focused proactive mindset; excellent organizational interpersonal and project management skillsDay-to-day client management experienceStrong consulting and interpersonal skills with an ability to interact with brokers clients and service vendorsExcellent verbal and written communications skills with a strong ability to learn and understand ways to organize high activityDemonstrate good judgment ability to prioritize and sense of urgency with the ability to work autonomouslyDemonstrate a teamwork mindset and commitment to account resultsProficiency with Outlook Word Excel and PowerPointAbility to travel 10% (potentially once a year for 2-3 days)Ability to establish and maintain positive working relationships with management and staff to further the companys missionWhat makes you stand out:Bachelors degreePrevious Account Manager experienceCEBS knowledge is desirableIn-depth knowledge of Employer Stop Loss business preferredAdditional Company DetailsWe do not accept any unsolicited resumes from external recruiting agencies or firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $70-80k Benefits: Health Dental Vision Life Disability Wellness Paid Time Off 401(k) and generous Profit-Sharing plans.The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.Sponsorship DetailsSponsorship not Offered for this RoleRequired Experience:Manager Key Skills Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry Employment Type : Unclear Experience: years Vacancy: 1