Sr CSE Costco West at Hershey

Senior Manager Account & Client Management

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a differencelocally and globallyis part of how we do business every day.

Location: West Coast, near a major airport.

Job Overview: This role is an advanced SME who leads strategic initiatives and high-impact projects that influence commercial outcomes within Account & Client Management. It independently manages complex client workstreams and serves as a primary expert contact for cross-functional partners and senior client stakeholders. The role focuses on retaining and expanding key relationships through strategic planning, issue resolution, and solution design. It drives long-term client satisfaction and measurable business growth.

Accountabilities:

• Lead Strategic Client and Account Workstreams
• Manage High Value Client Relationships as a Senior SME
• Drive Solutions for Complex, Cross Process Client Issues
• Build Insight Driven Account Plans
• Represent Account and Client Management in Strategic Cross Functional Initiatives

Minimum Education & Requirements: 7+ years

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include "Accommodation Needed" in the subject line.