Order Entry/Customer Service at Hooker Furniture Corporation

This role is essential in processing customer orders accurately and efficiently, ensuring smooth communication between sales, production, and logistics. The ideal candidate will have strong data entry skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities:Receive and review incoming customer orders through online platforms, email or other tools. Accurately enter order details, customer information and shipping information in D 365 Verify order accuracy, including product quantities, pricing, discounts, delivery information and shipping charges. Maintain organized records of orders, adjustments and correspondence. Communication with Sales and Customer Service on order discrepancies. Upload documentation to customer profile. Assist with reporting and data management related to order processing. Follow company policies and procedures to ensure accuracy and efficiency. Candidates that will be a great fit will have:Meticulous attention to de...Customer Service, Order Entry, Processing, Retail, Customer