Sr. HR Business Analyst at InsideHigherEd

Department:HR Information Mgmt-260108Career Area :Information TechnologyPosting Open Date:12/09/2025Application Deadline:01/04/2026Open Until Filled:NoPosition Type:Permanent Staff (EHRA NF)Working Title:Sr. HR Business AnalystAppointment Type:EHRA Non-FacultyPosition Number:20073943Vacancy ID:NF0009425Full Time/Part Time:Full-Time PermanentFTE:1Hours per week:40Position Location:North Carolina, USProposed Start Date:02/02/2026Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.Primary Purpose of Organizational Unit:The Division of Finance and Operations at UNC-Chapel Hill encompasses a broad range of departments (Facilities Services, Finance, Budget & Data Analysis, Real Estate & Campus Enterprises, Human Resources, and Organizational Strategy and Performance) that serve and support the University’s teaching, research, and public service mission through dedicated, innovative work processes and high-quality customer service.The HR Information Management Department is a sub-unit of the division and works collaboratively with HR managers, HR staff, Information Technology Services, other central offices, and customers to help improve HR related processes and systems. This ranges from determining business needs, analyzing and identifying solutions, configuring the system, specifying system/integration changes, testing and educating end users about using the functionality. The team supports the University’s ConnectCarolina HR/Payroll (PeopleSoft) system which is used for Human Resources, Benefits, and Payroll activities and a variety of other HR related systems such as the Recruiting system, the Background Check system, the I-9/eVerify system and the Talent Management System (for Learning and Performance Management). The unit also develops and maintains several small to medium scale departmental databases. The unit provides level 2 support for customer issues and ongoing functional support of the systems such as applying bundles and patches and implementing changes and enhancements requested to support new or changed business processes. The team handles HR reporting and data analytics includes assessing, developing and producing necessary management reporting products and producing metrics and analytics to support a data-driven approach to HR service delivery.Position Summary:This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.The primary purpose of the position is to provide support for the Human Resources / Benefits / Payroll portion of UNC Chapel Hill’s PeopleSoft HCM system, including business analysis and development for PeopleSoft and related HR/Benefits/Payroll 3rd party systems. The incumbent will provide functional support for the full Software Development Life Cycle (SDLC) from requirements gathering to post go-live support and report development. The position incumbent has routine and ongoing contact with a wide variety of campus users and ITS technical staff and must be able to communicate clearly and effectively.* Gathers and synthesizes functional specifications to design, develop, enhance, implement, and maintain system applications.* Performs independent system analysis, unit/system testing, and debugging.* Analyzes current processes and evaluates more efficient solutions where needed. Investigates PeopleSoft functionality not currently utilized and makes recommendations for future implementations.* Develops and provides reporting solutions of medium complexity using PS Query and/or SQL.* Partners with technical resources to maintain existing and develop new interfaces to/from external systems.* Troubleshoots and resolves tickets and reported application issues, provides support for system testing.* Troubleshoots and analyzes problems with complex HR actions including understanding the downstream impact for Benefits, Payroll, and Commitment Accounting processing.* Completes analysis and resolution of system and data issues related to processing for bi-weekly and monthly Payroll and Commitment Accounting processes.Minimum Education and Experience Requirements:Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.Required Qualifications, Competencies, and Experience:* Advanced understanding of and experience with PeopleSoft HCM* Advanced troubleshooting skills* Intermediate SQL skills* Excellent verbal and written communication skills* Ability to multi-task, manage competing priorities, work on multiple projects with different deadlines simultaneously, and thrive in a highly dynamic environment.Preferred Qualifications, Competencies, and Experience:1-3 years’ experience in a Higher Education Environment strongly preferred1-3 years’ experience with reporting or data analysis in Human Resources, Payroll or Benefits preferred5+ years’ experience with PeopleSoft or similar ERP system strongly preferredCampus Security Authority Responsibilities:Not Applicable.