Sr Manager, Account Executive – Insurance at DXC Technology

Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance competitiveness and customer experience. Learn more about how we deliver excellence for our customers and colleagues at .At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing insurance analytics and engineering applications security cloud IT outsourcing and modern workplace.Our DXC Insurance Services help our customers optimize and transform operations lower costs increase agile new channels to growth. Our people technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformationRole OverviewThe Senior Manager Account Executive Insurance (Life & Annuities) is a strategic client-facing role responsible for overseeing the financial operational and delivery performance of 23 existing Life & Annuities (L&A) insurance accounts in the BPS. This is not a new-logo sales role. Instead the Account Executive operates as the Owner of the account ensuring profitable growth regulatory compliance modernization success and exceptional customer satisfaction.As an individual contributor (no direct reports) the role requires strong leadership deep insurance industry understanding and the ability to influence cross-functional teams. Remote work is allowed but the requisition must be tied to a specific DXC office.Key ResponsibilitiesGrow Your Customers Build and deepen trusted relationships with senior leaders across L&A customers including Operations IT Claims Actuarial Distribution Policy Admin and Customer Experience.Conduct regular QBRs aligned to the insurers business strategy including modernization digital transformation cost optimization and regulatory readiness.Drive customer satisfaction and experience improvements targeting a 50 NPS.Grow the ISB Insurance Financial & Delivery PerformanceAchieve 100% of revenue and profit targets for each assigned L&A account.Ensure successful delivery of services and solutions across:Policy administration (new business underwriting policy servicing)Claims processingBilling & paymentsCustomer experience platforms (portals CRM digital servicing)Infrastructure/Cloud operations supporting the insurance ecosystemLegacy modernization and transformation programsMonitor contractual obligations including SLAs E&Os data privacy and regulatory thresholds.Maintain a disciplined approach to DSO forecasting accuracy and AOP alignment.Identify and support upsell/cross-sell initiatives such as:L&A modernization projectsCloud adoption and migration programsData insights/analytics solutionsAutomation and AI-enhanced workflowsCustomer experience initiatives.Forecasting & Strategic Account PlanningManage monthly forecasts for revenue costs and growth tied to insurer projects run-rate services and upcoming renewals.Interpret market dynamics affecting L&A carriersinterest rate changes product pressures regulatory changesand adjust account strategies accordingly.Build and execute multi-year account strategies aligned to the insurers roadmap (e.g. transformation cost reduction digital service expansion).Customer Relationship LeadershipServe as the primary point of contact for L&A stakeholders providing insights on delivery modernization options and business value realization.Translate business challenges (e.g. aging legacy systems claims leakage call center inefficiency) into solution conversations with DXC teams.Prepare and deliver executive-level reports proposals and value updates that highlight performance risk areas and opportunities.Team Leadership & Cross-Functional InfluenceLead virtual teams across delivery solutioning finance compliance and transformation programs supporting the account.Provide guidance and leadership to account managers delivery leads and SMEs ensuring strong collaboration and role clarity.Ensure the right capabilities are engaged (L&A SMEs transformation leads cloud architects compliance experts) to support customer outcomes.Promote learning professional growth and a culture centered on customer success and operational excellence.Own the Business Insurance AccountabilityBe a role model for DXC values demonstrating integrity discipline and accountability.Understand and manage the contractual financial reputational and regulatory risks specific to insurance engagements including:Data privacy and securityClaims and policy data accuracyState regulatory compliance (e.g. DOI requirements)Customer information handlingEnsure all transformation and run-rate services are executed with compliance audit-readiness and quality.Basic QualificationsBachelors degree in a relevant field or equivalent experience.8 years of experience working with or within an insurance organization (Life & Annuities strongly preferred).3 years in account leadership or client-facing delivery roles managing large-scale insurance accounts or programs.Demonstrated success achieving revenue and profitability targets while delivering high-quality services.Strong strategic planning communication and relationship-management skills.Familiarity with L&A systems processes and ecosystem solutions (policy admin claims billing distribution digital CX).Continuous learner with strong interest in industry trendsAI in underwriting cloud modernization regulatory changes etc.Preferred QualificationsAdvanced degree in business insurance or a related field.Relevant certifications:Certified Account Manager (CAM)Certified Strategic Account Manager (CSAM)Insurance-specific certifications (e.g. LOMA ALMI FLMI) are a strong plus.At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.If you are an applicant from the United States Guam or Puerto RicoDXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. 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DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.Required Experience:Manager Key Skills Civil,Advocacy,Banking,Corporate Sales,Backend,Jboss Employment Type : Full-Time Experience: years Vacancy: 1