Sr. Manager, Consumer Intelligence Corporate Strategy at Capital One

Sr. Manager Consumer Intelligence - Corporate StrategyDescription:Founded by former strategy consultants Capital One is a strategy driven company. The highly selective Corporate Strategy group engages on a targeted set of ultra-high impact issues that drive the direction and performance of the company.We seek an exceptional and innovative individual to join Corporate Strategys Consumer Intelligence team. Consumer Intelligence was formed at the request of the CEO to increase the businesss focus on our customers. Team members function as strategy analysts and work at the intersection of strategy consulting and market research to help identify structure and research open-ended problems and influence senior leadership. Recent examples of work include deep competitive benchmarking on mobile app experiences to inform digital strategy unpacking how customers are feeling throughout the Discover acquisition and diagnosing impacts of changing student loan forbearance programs and Medicaid on consumer financial health.As a Senior Manager on the team you will be a people leader for 2 associates as well as manage a larger dotted-line team on projects. You will have conversations with senior executives across the entire company about their priorities and consumer insights needs prioritize and scope work for the team and then manage the team to deliver insights and impact. You will coach the team in getting the most from our existing data as well as writing new surveys to uncover needed insights on topics that will help shape Capital Ones strategy product offerings marketing communications and customer experience.Responsibilities:Lead and develop a high-performing team of strategy associates including shaping the vision for their roles and success and team culture in addition to overseeing their project workGuide your teams scope figuring out what topics are most impactful for the team to tackle and developing relationships with senior leaders to influence decisionsDevelop consumer survey research and insights on high impact topics with a focus on how consumers are thinking feeling and behavingCraft compelling stories rooted in rigorous analysis to influence senior executivesAdvance the thinking on whats possible with customer and competitive insights working with others on the team and vendors to manage and evolve our data and survey portfolioBasic Qualifications:Bachelors degreeAt least 3 years of experience in Strategy Consulting Business Analysis Consumer Insights Corporate Strategy or a combinationAt least 1 year of people management experience Preferred Qualifications:Experience identifying and solving qualitative and quantitative problems independently in a constantly changing environmentExperience managing and prioritizing among multiple parallel projectsPeople management and development skillsStrong written and verbal communication skillsAt least 5 years of experience in Strategy Consulting Business Analysis Consumer Insights Corporate Strategy or a combinationAt this time Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean VA: $193000 - $220300 for Sr. Manager StrategyCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process please send an email to Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Required Experience:Manager Key Skills Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 193000 - 220300