Sr. Manager, Sales and Business Operations at MCKESSON Careers

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Provider Solutions business within McKesson's Oncology and Multispecialty Segment is scaling

a new

strategic growth platform for specialty providers. The platform improves practice liquidity and delivers predictable cash flow, allowing providers to focus on patient care.

The Senior Manager, Sales & Business Operations will play a critical role in enabling

the commercial

execution, operational scale, and enterprise integration of the business. This role supports sales and account management teams, owns the enrollment and onboarding pipeline, and

leads

the development of operational processes, procedures, and controls

required

to scale the business.

As a newly launched platform,

the business

requires

an operator who can

identify

problems, navigate ambiguity, and drive solutions, while continuously improving how the business

operates

. This role will also

leverage

AI-enabled tools and automation to streamline workflows, improve execution speed, and create operational efficiencies as the business scales. The individual is expected to actively learn, experiment, and apply AI responsibly to improve sales support, operations, and project execution.

This position reports to the Business Leader.

Key Responsibilities



Sales & Account Management Enablement

• Support sales and account management teams by
  
  establishing
  
  scalable processes, tools, and operating models that enable consistent execution.

• Partner with commercial teams to support the end-to-end enrollment pipeline, from
  
  opportunity
  
  intake through onboarding and activation.

• Ensure sales support, account management, and operational workflows are clearly defined, documented, and consistently executed.

• Act as a point of coordination to resolve operational issues
  
  impacting
  
  sales execution or customer experience.

• Explicit responsibility for operating rhythms: weekly pipeline, monthly/quarterly close, issue triage, launch readiness gates.

• Responsibility for customer-facing enablement: onboarding comms, requirements checklist, training, and "what to expect" artifacts.

Enrollment & Operational Execution

• Own and continuously improve the
  
  provider
  
  enrollment and onboarding process, ensuring efficiency, accuracy, and scalability.

• Identify
  
  and resolve operational challenges that arise as the business scales and integrates into enterprise workflows.

• Support day-to-day operational execution to ensure
  
  timely
  
  enrollment, activation, and servicing of customers.

• Develop operational checks and controls to support accuracy, compliance, and auditability.

Problem Solving & Business Advocacy

• Proactively
  
  identify
  
  operational gaps, inefficiencies, and risks as the business is launched and scaled.

• Drive root-cause analysis and lead cross-functional problem-solving to implement practical, sustainable solutions.

• Serve as an advocate for the Tempo business, ensuring operational needs, constraints, and priorities are clearly represented across the enterprise.

• Escalate and manage issues appropriately to ensure
  
  timely
  
  resolution and minimal business disruption.

• Own issue/exception management operating model (intake, prioritization, SLAs, escalation paths, and closure reporting).

• Identify
  
  and mitigate failure points across Sales, Ops, Finance/Treasury, Legal, and GPO partners.

Process Design, SOPs & Controls

• Lead the development, documentation, and maintenance of standard operating procedures (SOPs) across sales support, onboarding, and ongoing operations.

• Design clear process handoffs, ownership, and accountability across teams.

• Establish operational controls and documentation aligned with enterprise standards.

• Ensure processes are designed to scale and evolve as the business matures.

Enterprise Integration & Platform Enablement

• Partner broadly across the enterprise to ensure Tempo is operationally integrated into systems, platforms, and workflows.

• Support activation, adoption, and optimization of tools
  
  required
  
  for sales execution, enrollment, and ongoing operations.

• Serve as a stakeholder in enterprise initiatives and platform changes that
  
  impact
  
  Tempo.

• Ensure operational readiness for new capabilities, enhancements, or process changes.

Business Operations Roadmap & Scaling

• Develop and
  
  maintain
  
  the Tempo operations roadmap, balancing immediate execution needs with long-term scalability.

• Anticipate operational challenges associated with growth and
  
  proactively
  
  plan solutions.

• Partner with leadership to prioritize initiatives that improve efficiency, scalability, and customer experience.

Project Management, Cross-Functional Leadership & AI-Enabled Operations

• Lead cross-functional projects that support Tempo's commercial execution and operational scale, ensuring initiatives are delivered on time and aligned with business
  
  objectives

• Communicate status, risks, and decisions clearly to leadership and stakeholders.

• Leverage AI-enabled tools to streamline sales support, enrollment, operations, and project workflows.

• Identify
  
  and automate manual or
  
  error
  
  prone
  
  processes, using AI to accelerate documentation, SOP development, issue tracking, and project execution.

• Continuously evaluate new AI capabilities while ensuring alignment with enterprise governance, security, and compliance standards.

• Implement lightweight tooling for workflow management, issue tracking, and reporting to replace manual coordination.

• Use automation (including AI where
  
  appropriate)
  
  to reduce manual effort and error rates while meeting governance requirements.

Minimum Requirements

Degree or equivalent experience. Typically requires 7+ years of professional experience in sales operations, business operations, program management, or operational roles supporting growth businesses.

Education



Undergraduate

degree in business, operations, finance, healthcare administration, or a related field is

required

Critical Skills

• Demonstrated experience supporting sales, account management, and operational execution in a growth-oriented business.

• Proven ability to solve complex, ambiguous problems in evolving operational environments.

• Strong understanding of how to stand up and scale operational processes.

• Experience developing SOPs, controls, and operating frameworks from the ground up.

• Strong project management and cross-functional leadership skills.

• Ability to advocate effectively for business needs within a complex enterprise.

• Demonstrated experience
  
  leveraging
  
  AI-enabled tools to improve efficiency and execution speed.

Additional Skills

• Experience in healthcare services, financial services, fintech, or other regulated industries.

• Familiarity with enterprise platforms, CRM, onboarding, or workflow systems.

• Experience supporting new business launches or platform scale-ups.

• Background in change management or operational transformation initiatives.

Salary:

122 800.00 USD Annual with 20% MIP

Target comp is approx. 150-160K with 20% MIP

P4



Physical Requirements



General office demands

Travel



20%+

Must

be authorized to

work in

the US.

Sponsorship is not available for this position.



This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy . click apply for full job details