Sr. Product Designer, Assessments at Khan Academy

ABOUT KHAN ACADEMYKhan Academy is a nonprofit with the mission to deliver a free world-class education to anyone anywhere. Our proven learning platform offers free high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide focusing on learners in historically under-resourced communities.OUR COMMUNITYOur students teachers and parents come from all walks of life and so do team includes people from academia traditional/non-traditional education big tech companies and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company value diversity equity inclusion and belonging as necessary to achieve our mission and impact the communities we know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.THE ROLEImagine being a teacher in Sarasota Florida with a classroom full of 6th graders who havent had a normal year of school or learning since before the COVID pandemic. Its the reality of so many educators and students who use Khan Academy and our team is uniquely positioned to help them when they need it most.We have no end of fascinating challenges that can only be solved with a deep empathy for our users diligent product & UX thinking and a strong drive to make a positive impact. Some questions were working on answering right now are:How do we support teachers who are dealing with the impact that the pandemic had on learningHow do we help students with learning gaps catch up to their grade levelHow do we center schools serving historically under-resourced communities in our product design and developmentHow do we reach more school districts so our learning experience gets used in more classroomsand moreThe best part Our work really matters: catch Sal talking to CNBC about low math and reading test scores.Were looking for a Senior Product Designer to deliver innovative K-12 solutions for students teachers and admins starting with assessments. The heart of this role will be designing accessible and innovative product experiences for students in a scrappy iterative environment. You should feel at home working in ambiguity and charting a path forward. Along with product and engineering you will help define critical areas for re-imagining the Assessments experience leveraging expertise from subject matter experts new capabilities from generative AI and data from our pilot studies. Additionally you will be ensuring our experience is accessible and is integrated into our larger product portfolio. Because this role offers the opportunity to develop new interaction patterns and visual cues previous experience contributing to a design system is required.You will play a vital role on an inclusive collaborative small but mighty Design team helping us fulfill the mission of the organization: to provide a free world-class education to anyone anywhere. We genuinely care about people and value compassion in our everyday interactions. Youll be able to be yourself feel valued supported learn and grow no matter how experienced you are.If youre looking for the opportunity to design and ship high-quality innovative products that solve real problems for learners and educators wed love to hear from you. Even if you dont check every box (no one does) we encourage you to apply!WHAT YOULL DODesign innovative solutions for students teachers and administratorsConduct discovery work to understand key problem areas in the product spaceCollaborate closely with UX research to define knowledge gaps research plans and execute on generative and evaluative research with support from the UX research teamCreate strategic design artifacts that help the broader organization understand how the Assessments team fits in the larger organizational product portfolio and supports our goals of deep student learning (e.g. customer journey maps competitive analysis)Design WCAG AA-compliant widgets in collaboration with the Learning Components team to be prioritized for Assessment content deliveryRegularly contribute components and style guide documentation for our design systemAct as a critical participant in design reviews both in delivering feedback to teammates to strengthen their work but also in soliciting feedback at every step of the process.Collaborate with other product teams to design the end-to-end experience of how your product integrates with the existing and next-gen educational platformsIdeate on how generative AI features can be leveraged to support item creation and assessment content developmentPartner with Product Managers area Directors and the Chief Learning Officer to design iterative concepts towards the shared vision for assessmentProvide thoughtful input on the product roadmap strategy and vision for whats nextSet a standard of operational excellence by driving the design side of projects effectively through strong project management fast execution on design iterations and clear communication with business and engineering partnersBuild alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan AcademyPresent your concepts explaining design rationale and share your ideas at Design Team and org-wide meetingsWHAT YOU BRING5 years of relevant experience on an in-house product design team5 years of conducting research and working collaboratively with a UX research team4 years of experience designing accessible experiencesStrength across interaction design prototyping and information architecture with visual design chopsComfort in ambiguous situations and dynamic environments that run similar to a startup where you regularly interact with and respond to design feedback from Senior LeadershipAbility to juggle ambiguous and broad problems/opportunities along with smaller well-defined projectsStrong verbal and written communication skills for technical and non-technical partners internally and externallyAbility to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucialA lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly Whats the most concise experience we can deliver that still provides valueMotivated by the Khan Academy mission to provide a free world-class education for anyone anywhereProven cross-cultural competency skills demonstrating self-awareness awareness of other and the ability to adopt inclusive perspectives attitudes and behaviors to drive inclusion and belonging throughout the organizationNOTE: Submitting a portfolio with your application is . Were looking for a portfolio that demonstrates exceptional design solutions and visual design chops that are aligned to business objectives within tight timeframes and constraints.PERKS AND BENEFITSWe may be a non-profit but we reward our talented team extremely well! We offer:Competitive salariesAmple paid time off as needed Your well-being is a priority8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boostRemote-first culture - that caters to your time zone with open flexibility as needed at timesGenerous parental leaveAn exceptional team that trusts you and gives you the freedom to do your bestThe chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of educationOpportunities to connect through affinity ally and social groupsAnd we offer all those other typical benefits as well: 401(k) 4% matching & comprehensive insurance including medical dental vision and lifeAt Khan Academy we are committed to fair and equitable compensation practices the well-being of our employees and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries and extensive benefits and perks to support physical mental and financial well-being.The target salary range for this position is $127423 - $138291 USD / $172188 - $186875 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidates relevant skills experience qualifications and job market data.MORE ABOUT USSals TED talk from 2011Sals TED talk from 2015Sals TED talk from 2023Our team: COMPANY VALUESLive & breathe learnersWe deeply understand and empathize with our users. We leverage user insights research and experience to build content products services and experiences that our users trust and love. Our success is defined by the success of our learners and educators.Take a standAs a company we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However we also listen learn and flex in the face of new data and commit to evolving this point of view as the industry and our users evolve.Embrace diverse perspectivesWe are a diverse community. We seek out and embrace a diversity of voices perspectives and life experiences leading to stronger more inclusive teams and better outcomes. As individuals we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen learn and collaborate to gain a shared understanding. When a decision is made we commit to moving forward as a united team.Work responsibly and sustainablyWe understand that achieving our audacious mission is a marathon so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit we are supported by the generosity of donors as well as strategic partners and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.Bring out the joyWe are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates partners and donors.Cultivate learning mindsetWe believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings ourselves and our organization. We learn from our mistakes and arent afraid to fail. We dont let past failures or successes stop us from taking future bold action and achieving our goals.Deliver wowWe insist on high standards and deliver delightful effective end-to-end experiences that our users can rely on. We choose to focus on fewer things each of which aligns to our ambitious vision so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.We are committed to equal employment opportunity regardless of race color ancestry religion sex gender gender identity or expression national origin sexual orientation age citizenship marital status disability or Veteran status. We value diversity equity and inclusion and we encourage candidates from historically underrepresented groups to apply.As part of this commitment Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contactRequired Experience:Senior IC Key Skills InVision,Interaction Design,Ux,Usability,Visual Design,Design Thinking,Zeplin,User Research,UI,IOS,Figma,Sketch Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 127423 - 138291