Sr. Program Manager (Product Launch) at Pendo

Team:Come join our the Pendo Program Management team consisting of PGMs located globally in Israel Sheffield and US (Raleigh). This opportunity will be supporting our Platform Pillar in the Global Program Management team as a trusted partner who identifies challenges collaborates and facilitates the most effective solution. We are committed to creating a cohesive working environment that is effective transparent and motivating resulting in incremental customer value.Responsibilities:Pendo is searching for a seasoned Sr. Program Manager to spearhead large-scale initiatives and guide multiple scrum teams through the intricate dance of a successful product launch. This dynamic role demands not only self-motivation and diligence but also an in-depth understanding of agile methodologies and Pendos intricate launch process. Youll orchestrate the efforts of cross-functional teams adeptly navigate the ever-shifting landscape of a fast-paced environment and master the art of communication with diverse stakeholders from vendors to GTM partners. Ultimately your expertise will not only ensure smooth product launches but also contribute to delivering outstanding customer satisfaction making you a key player in Pendos continued success.Work closely with Pendo leadership and key partners to ensure alignment with strategic objectivesOwn and execute Pendos whole product launch processUnderstands the basic and advanced agile methodologies and knows how to apply them from knowledge and experience that fits Pendo pillar and/or teams.Owns pillar/squad specific reporting on progress roadmap updates internal metrics risk management communication plan go-to-market activities and hold people accountable to ensure business goals are metLead initiatives/projects by staying aligned on scope business goals operational model and securing cross-functional alignmentEstablish and maintain positive and productive relationships with internal/external stakeholdersExplore unique new opportunities to solve problemsLead and facilitate key stakeholder meetings such as; pillar/squad/scrum team leadership syncs initiative kickoffs go-to-market kickoffs agile ceremonies; such as retrospectives sprint plannings Participate in weekly Program Management team meetings to share learnings and improvementsMinimum QualificationsA Bachelors or equivalent work experienceMust be self driven in a fast-paced environmentThorough understanding of project/program management techniques and methodsKnowledge of basic and/or advanced agile methodologiesExceptional skills in leadership communication time management facilitation and organizationPreferred QualificationsProfessional (PSM) or Certified Scrum Master (CSM) certificationStrong customer service experienceRelevant work experience in product development lifecycle (PDLC)Pendo Description:Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve societys experience with software.Come join one of the fastest-growing startups supported by best-in-class institutions like Battery Ventures Salesforce Ventures Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendos future. Our culture is passionate dynamic and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds experiences abilities and perspectives.AccessibilityPendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry and are one part of many compensation benefits and other reward opportunities we provide.The expected salary range for this role to be performed in: Raleigh NC - $110000-$125000Individual pay rate decisions including offers made within and over the expected salary range are based on a number of factors including qualifications for the role experience level skillset and balancing internal equity relative to peers at the company.#LI-SC1Required Experience:Manager Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 110000 - 125000