Sr. Sales Strategy and Operations Analyst at Docusign

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What youll doWe are seeking a highly technical and analytical Senior Analyst Sales Strategy & Operations to drive data-driven decision-making and operational excellence across our Sales and Partner organizations while supporting strategic alignment across the broader global Go-To-Market (GTM) close partnership with Sales Partner and Revenue leaders this role will own critical analyses reporting infrastructure and strategic insights that shape our GTM strategy and performance.The ideal candidate brings deep knowledge of GTM motions and strong analytical data modeling and visualization capabilities. They are comfortable working with large and complex datasets to uncover trends surface insights and deliver clear executive-ready recommendations. They are a self-starter who thrives in ambiguity excels at solving problems with data and proactively identifies opportunities to automate streamline and scale processes across the organization.This position is an individual contributor role reporting to Vice President Sales and Partnerships Strategy & Operations.ResponsibilityAnalyze sales performance pipeline health forecasting accuracy and market trends to identify growth opportunitiesTranslate data into compelling insights and clear executive-ready narratives that influence strategic decisionsPartner with Sales Partner Marketing CS and Finance to align on business goals and KPIsAct as a trusted advisor to Sales and Partner leaders providing data-driven insights that influence strategy territory planning and investment decisionsPartner closely with Finance RevOps and Data teams to align GTM analytics with broader business priorities ensuring consistency in forecasting goal-setting and reportingDevelop executive-ready presentations and dashboards that clearly communicate performance drivers and business impactDesign build and enhance dashboards and reporting frameworks in Salesforce Tableau and SnowflakeDevelop scalable SQL data models and queries to support analysis and recurring insightsOwn data pipelines and quality checks to ensure accuracy and reliability of GTM reportingIdentify gaps in sales processes and propose data-driven improvementsBuild automated workflows reporting enhancements and tools that improve team efficiency and data visibilitySupport annual and quarterly planning cycles including forecasting GTM business reviews and capacity modelingWork with Sales & Partner leaders to interpret performance metrics and recommend actionsPartner with RevOps and Finance to improve data definitions governance and system integrationsManage multiple projects and deliverables in a fast-paced environmentJob DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.What you bringBasic5 years of related experience in Sales Operations Business Analytics Revenue Operations or Strategyideally in a SaaS environment with a Bachelors degreeExperience with SQL (complex joins CTEs window functions)Experience with Snowflake or similar cloud warehousesExperience with Tableau (dashboard building calculated fields LOD expressions)Experience with Salesforce reporting and CRM analyticsProven experience working with large complex datasets and transforming them into actionable insightsPreferredAbility to create clear crisp executive-level presentations (PowerPoint Google Slides).A proactive curious mindset with a track record of driving automation improving workflows and building scalable solutionsExcellent communication skills with the ability to influence cross-functional stakeholdersStrong attention to detail ownership mentality and comfort operating independentlyWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.Based on applicable legislation the below details pay ranges in the following locations:California: $114200.00 - $177100.00 base salaryIllinois Colorado Massachusetts and Minnesota: $109600.00 - $150625.00 base salaryWashington Maryland New Jersey and New York (including NYC metro area): $109600.00 - $156950.00 base salaryThis role is also eligible for the following:Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.Global benefits provide options for the following:Paid Time Off: earned time off as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing eventsWork Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.Life at DocuSignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.Applicant and Candidate Privacy NoticeStates Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.EEO StatementIts important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.EEO Know Your Rights posterRequired Experience:Senior IC Key Skills Sales Experience,Microsoft Access,Power BI,Pivot tables,Analysis Skills,Microsoft Powerpoint,Retail Link,Salesforce,Microsoft Excel,Sales Analysis,CRM Software,Data Analysis Skills Employment Type : Full-Time Department / Functional Area: Business Operations Experience: years Vacancy: 1 Monthly Salary Salary: 109600 - 156950