Sr. Site Reliability Engineer GIS Real-Time Data at Esri

OverviewJoin us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. Youll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design deploy and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then make real the emerging requirements in industry government and other user communities.ResponsibilitiesCollaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platformDesign implement configure and utilize monitoring systems to monitor the health of SaaS productsManage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager respond to alerts and troubleshoot problems to resolutionDevelop implement and maintain automation solutions for repetitive operational tasks such as deployment pipelines incident resolution and scaling processesDesign and implement the deployment and upgrade containerized micro-service components that when combined power Esris SaaS offeringsCreate and automate Git workflows to simplify code integration testing and infrastructure deployments.Participate in technical spike efforts bringing new innovative ideas to future versions of our softwareTroubleshoot the system incidents and provide root cause analysis reportsProvide rotational on-call technical supportRequirements5 years of experience managing Kubernetes (EKS) logging and monitoring (ELK Prometheus) and container technologies (Docker ECS)Proficient in using Terraform for automating infrastructure provisioning and managementAbility to design and automate Git workflows for streamlined code integration testing and infrastructure deploymentAbility to write scripts to deploy infrastructure and/or applications (Bash Python Terraform)High level of understanding and experience with cloud computing platforms (AWS)Strong knowledge of Linux Operating system administration including troubleshooting performance tuning and shell scriptingProficient in cloud networking including VPCs subnets security groups and VPNs in platforms like AWSSkilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysisWorking knowledge of a source control and issue management system preferably GitHubWorking knowledge of authoring deploying and troubleshooting Java applications on AWS LambdaBachelors in computer science computer engineering GIS or information systemsRecommended Qualifications5 years of experience designing administering and/or maintaining cloud environments such as AWS supporting 247 high-availability production environmentsInterest in working with GitOps principles to automate the deployment of applications on Kubernetes clustersCertifications: AWS Certified Solution Architect Associate CKA/CKAD or similarExperience managing OpenSearch (datastore or logstore) and Kafka for managing distributed data streams and ensuring high availability in large-scale systemsAbility to work with continuous integration and delivery best practicesKnowledge of operating resilient highly available scalable and performance SaaS capabilitiesKnowledge of Esri ArcGIS or other web mapping technologiesMasters in computer science computer engineering GIS or information systems#LI-DR5#LI-HybridRequired Experience:Senior IC Key Skills Kubernetes,FMEA,Continuous Improvement,Elasticsearch,Go,Root cause Analysis,Maximo,CMMS,Maintenance,Mechanical Engineering,Manufacturing,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1