Sr Solution Architect Public Sector at ServiceNow

We are seeking a Senior Solution Architect to support our US Public Sector business with a strong focus on AI Data and Workflow Integration. This is a highly technical pre-sales role designed for someone who can operate as a platform generalist - able to go broad and deep across the entire ServiceNow ecosystem diagnose complex issues and architect scalable solutions that work in the most demanding environments.We are looking for someone with a ServiceNow background strong implementation experience exceptional analytical skills and the ability to stand confidently in front of C-Suite audiences. What you get to do in this role Serve as a platform-wide generalist able to troubleshoot across products integrations data structures customizations workflows and architecture patterns Be the technical expert sales teams rely on when conversations become complex or solutions are unclear Lead architecture discussions with customers from hands-on technical teams to CIO/CTO/CSuite stakeholders Diagnose and solve integration challenges across REST SOAP JSON JDBC and custom middleware Support long-cycle highly structured public sector deals partnering hand-in-hand with sales from discovery through solution validation Bring a strong implementation mindset - able to explain not just what the solution is but how it would actually be built Own and contribute to programs that upskill Solution Consultants and help them demonstrate the platforms value in Federal environments Provide thought leadership on AI-native architecture patterns workflow automation and public sector modernization strategies Work closely with product and engineering teams to influence roadmap direction based on field insights Deliver standard and tailored demonstrations Proof of Concepts and Proof of Value engagements Stay current on platform releases emerging technologies GovCloud certifications and compliance changes Participate in marketing webinars conferences and community activities to represent our public sector technical brand Work collaboratively across a matrixed organization (AEs SCs Specialists EAs) to ensure solutions are viable secure compliant and scalable for Federal customers Operate as a senior self-starter who can prioritize remove roadblocks and contribute to quarterly strategic big bets across the US public sector businessQualifications :  To be successful in this role you have:ServiceNow experience (implementation or deep pre-sales architecture)Experience integrating AI into workflows decision frameworks problem solving or automationStrong background in implementation including hands-on understanding of how solutions are architected built and deployedAbility to diagnose technical issues across the entire platform and integrationsExperience architecting or supporting solutions in AWS GovCloud Azure Gov IL4/IL5 DoD or C2E environmentsUnderstanding of Federal compliance requirements Authority to Operate security models and public sector constraints Mastery of application architecture including 3-tier systems APIs data flows and integration patternsStrong analytical and storytelling capabilitiesable to go deep technically but communicate simply at the executive levelExperience with Business Rules Script Includes Web Services XML JSON JDBC Workflow Service Catalog and other core ServiceNow componentsHands-on experience with ETL tools data modeling ingestion frameworks and analytics platforms is a plusExperience with emerging technologies such as RPA Generative AI OCR Process Mining and CI/CD is helpfulAbility to operate in a fast-paced lightly managed senior-level environmentStrong self-starter mindsetproven ability to manage workload independently and prioritize strategicallyMust live in the DC metropolitan area.Ability and willingness to travel as required TR21 For positions in this location we offer a base pay of $165825 - $273675 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.  Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information : Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Remote Work : YesEmployment Type : Full-time Key Skills Business Process,VMware,Cloud,HTML5,Windows,Project managements,AWS,Infrastructure,Web Services,JQuery,Java,Computer Engineering,Solutions design,Technical Solutions,Analytics Department / Functional Area: Sales Experience: years Vacancy: 1