Sr Supervisor, Service Ops at Otis

Date Posted:Country: United States of AmericaLocation: OT532: NQA - Lorton VA 9712-D Gunston Cove Road Lorton VA 22079 USAJob DescriptionOtis Elevator Company is searching for a highly motivated Service Supervisor to oversee the servicing and repair of equipment as well as employee selection training and safety for all assigned projects.Essential ResponsibilitiesLead the performance of field operations for all service/maintenance projectsMaintain project schedules and ensure deadlines are metDevelop action plans to address deficiencies regarding safety callback rates and technical supportGenerate field leads and assist service sales representatives in selling upgrades and repairsRecommend and detail changes in maintenance service documentation methods process design and deliverySet budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgetsConduct field education training ensuring that we create and maintain a safe working environmentPerform field safety audits jobsite inspections and develop site safety/logistics plansCoordinate all material deliveries and issuing purchase ordersForecast and schedule labor resources maintaining customer quality assurance and improving efficienciesDevelop and maintain professional and productive relationships with co-workers field employees clients and others in contact with the jobEducation / CertificationsHigh school diploma or equivalent required; bachelors degree preferredBasic QualificationsAbility to work in a highly team-oriented and dynamic environmentCandidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customersNeed to be self-motivated and able to manage many simultaneous projects and responsibilitiesSuccessful candidate should be very comfortable in a technical environment utilizing Microsoft based computer softwareStrong leadership skills and goal-orientated with strong time management and organizational skillsWhat we offer:A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship ProgramWe offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment you and your eligible dependents will receive comprehensive medical prescription drug dental and vision coverage.Enjoy three weeks of paid vacation along with paid company holidaysWe provide paid sick leave employee assistance and wellness incentive programs to support your well-being.Life insurance and disability coverage to protect you and your family.Voluntary benefits including options for legal pet home and auto insurance.We offer generous birth/adoption and parental leave benefits as well as adoption assistance to support growing families.Pursue your educational goals with our tuition reimbursement program.Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.Apply today to join us and build whats next!If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at Privacy Policy and Terms:Click on this link to read the Policy and TermsRequired Experience:Manager Key Skills Business,Patient Care,Compliance,Facility,Emergency,Accounting,HVAC,Daily Operations,Direct Supervision,Professional Development,Service Management,Service Operations,Service Quality,Payroll,Service Technician Employment Type : Full-Time Experience: years Vacancy: 1