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Sr. Vice President, Service Lines and Chief Ambulatory Care Officer at Stanford Health Care
Stanford Health Care
Palo Alto, CA
Administration
Posted 0 days ago
Job Description
If youre ready to be part of our legacy of hope and innovation we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Day - 08 Hour (United States of America)This is a Stanford Health Care job.A Brief OverviewThe Senior Vice President Service Lines and Chief Ambulatory Care Officer reports directly to the Chief Operating Officer and has executive responsibility for the strategy and operations of Stanford Medicines Service Lines and the Ambulatory Care platform. The SVP is the key health system dyadic partner to Department Chairs within the School of Medicine to develop strategic plans and deliver outcomes for a portfolio of Service Lines in concert with the Stanford Medicine Integrated Strategic Plan. This SVP is the business leader for a portfolio of Service Lines and is accountable to manage the Service Lines integration into the rest of the enterprise through necessary market development revenue and expense management and program growth where indicated. The SVP ensures that the highest quality care and operational excellence is delivered across all service lines within the portfolio and partners with leaders across the system to achieve results.The Senior Vice President also serves as the Chief Administrative Officer of Ambulatory Care to lead the strategy of ambulatory care services across Stanford this role the CAO serves as the key partner with the ACMO - Ambulatory Care to lead the governance of ambulatory care structures. The CAO has accountability for the overall success of Ambulatory Care by championing a seamless and coordinated system of care inclusive of the following: ambulatory quality patient access and service health equity physician and employee wellness (employee health operation) program development and innovation ambulatory/hospital transitions management community partnerships population health and accountable care. . While the Ambulatory Care footprint includes various Service Lines Destination Service Lines Clinical Operations and Research/Education Programs the CAO functions to convene all stakeholders and lead the overall success and system integration of the Ambulatory Care clinical platform.As a member of the senior leadership team the SVP participates with the other Senior Vice Presidents Chief Medical Officers and Executives in assisting with the overall management of the health system operations system improvement fiscal management quality/safety and employee/physician experience to carry out the mission vision and annual goals of Stanford Medicine.LocationsStanford Health CareWhat you will doDevelops and leads the implementation of strategic planning and governance structures for Ambulatory Care and a portfolio of Service Lines.Consistently assesses performance and plans improvement to meet the mission vision and goals of the organization.Leads development of patient access strategy and guides implementation activities that support strategic growth and improve efficiencies in access to care.Partner in leading SHCs population health and accountable care strategy and oversee care management operationsDevelops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of Stanford Health Care and which meet the external regulatory and statutory requirementsLeads Workforce Health & Wellness the occupational and employee health enterprise for Stanford Medicine partnering with leaders across all entities to deliver occupational health care and employee wellness initiativesDevelops quality performance imperatives and key processes that drive efficiency and customer satisfaction. Determines appropriate performance metrics.Effectively ensures the maintenance of appropriate quality improvement and control programs in response to staff and patient feedback and internal standards of care and external requirementsEffectively provides direction and policy interpretation to VPs and Directors in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns.Ensures compliance with relevant licensing regulatory and accreditation requirementsMonitors and adheres to budget. Reviews variance reports and financial statements on a monthly basis and provides justifications for variances or unusual expendituresRepresents Ambulatory Care and the Service Lines to the external market as well as internally through the application of community relations and marketing activities.Works through the leadership teams across all entities of Stanford Medicine to act as a resource to help improve access reduce costs enhance revenues achieve effective utilization and quality goals and objectives analyze and utilize information to develop and support management decisionsEducation QualificationsMasters degree in a work-related field/discipline from an accredited college or universityExperience QualificationsTen years of progressive management experience and related work experience.Required Knowledge Skills and AbilitiesPassion for Results: Driving high standards for individual team and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.Ability to make a significant contribution to the organizations overall effectiveness.Coaching and Developing Others: Providing feedback instruction and development guidance to help others excel in their current or future responsibilities; planning and supporting the development of individual skills and abilities.Ability to mentor senior management faculty & staff in the principles of process and service transformation.Establishing Strategic Direction: Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources market drivers and organizational values.Ability to partner in the development and sustainment of goals vision and overall direction of the SL/DSL.Driving Execution: Translating strategic priorities into operational reality; aligning communication accountabilities resource capabilities internal processes and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.Ability to drive a culture of proactive integrated high quality care delivery with a focus on continuous improvement through innovation and transformation.Identify collect and analyze data related to the internal and external environment as well as Service Line functioning; critically and comprehensively evaluate the Service Lines processes modes of care delivery and outcomesCultivating Networks: Initiating and maintaining strategic relationships with stakeholders inside and outside the organization (e.g. customers peers cross-functional partners external vendors and alliance partners) to advance business goals.Evaluate current operational and referral trends in partnership with Business Development and Strategy to ensure continuous assessment of market opportunities to be presented to SL/DSL leadershipAbility to work comfortably with senior executives as well as faculty and staff who have various levels of education and expertise understand their work patterns and partner to drive improvement.Leadership skills to motivate cross-departmental performance.Ability to High Impact Communications: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others thoughts and actions.Provide clear and concise information/presentations to Senior Executive TeamAbility to communicate and present in public forums.Continuous Learning/Learning Agility: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.Ability to quickly learn new tools and theories in process improvement/change management.Strong expertise in Lean JIT or Six Sigma techniques.Commitment to life-long learning and improvementBuilding Healthcare Talent: Establishing systems and processes to attract develop engage and retain talented individuals; creating a work environment where people can realize their full potential thus allowing the organization to meet current and future business challengesAbility to develop Directors and Managers.Communicate and model the values of SHC through orientation development mentoring performance counseling and evaluation of staff. Plan and implement SHC strategies to promote effective recruitment retention and development of diverse work teams.Licenses and CertificationsNone requiredPhysical Demands and Work ConditionsPhysical DemandsConstant Other. Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public.The physical and sensory abilities required for this classification include:Hear conversations in person and on the telephoneSpeak clearly and with a volume required to carry on clear conversations in personand on the telephoneSee in order to read reports documents and computer screensWork in small confined work spacesWork in areas that are not well ventilatedPerform single or repetitive arm hand and finger motionsManual dexterity sufficient to operate a computerBlood Borne PathogensCategory III - Tasks that involve NO exposure to blood body fluids or tissues and Category I tasks that are not a condition of employmentThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.You will do this by executing against our three experience pillars from the patient and familys perspective: Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $140.00 - $185.19 per hourThe salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.Required Experience:Chief Key Skills Change Management,Financial Services,Growing Experience,Managed Care,Management Experience,Analysis Skills,Senior Leadership,Performance Management,Process Management,Leadership Experience,negotiation,Analytics Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 140 - 185
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