Staff Assistant II, Airport Hub/Gateway at American Airlines Group

Staff Assistant II, Airport Hub/Gateway

Location: DFW Intl Apt (DFW-TRML) Cities: DFW Airport - TX Requisition ID: 84805

Why You'll Love This Job

This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division. Responsible for handling one or more of the following as their primary role:

• Audit and ensure compliance of ticket and voucher issuance
• Vendor invoicing and administrative support
• Order supplies and manage inventory
• Review and process invoices and research variances
• Reconcile fuel distribution

What You'll Do

• Participate in compliance audits, ensuring adherence to company policies and procedures
• Work with various vendors and stakeholders to manage supplies and service requests
• Track and reconcile fuel usage and billing for DFW

All You'll Need for Success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• Advanced Excel skills
• Ability to work rotating shifts including weekends, holidays and days-off, as needed
• Be able to lift 50 lbs. and walk for extended period.

Preferred Qualifications- Education & Prior Job Experience

• Proficient in key applications such as Coupa, Workbrain, Tableau and SharePoint
• Knowledge of the ICM (Internal Controls Manual)

Skills, Licenses & Certifications

• Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.
• Knowledge of policies, procedures, and corporate structure
• Ability to prioritize work, be detail-oriented and meet deadlines
• Ability to perform in a fast paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs
• Ability to effectively communicate both verbally and written with all levels within the Organization
• Excellent interpersonal skills with a focus on customer service
• Approachable and professional demeanor
• High level of professionalism and ability to maintain confidentiality
• Strong verbal and written communication skills
• Ability to work varied hours and holidays (as business needs may vary)
• Must be able to secure appropriate airport authority and/or US Customs security badges, (if applicable)
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: Access to health, dental, prescription and vision benefits on day one, plus virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: Tools, resources and support to help you be the best version of yourself.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.

Feel Free to Be Yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.