Staff Assistant III at Navy Federal Credit Union

Overview To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.Responsibilities Collect, prepare and maintain data for analysis, reports and referenceCoordinate and prepare agendas for meetings, events and presentationsCoordinate travel arrangements, prepare authorizations and review expense reportsMonitor, field and direct phone calls; document as requiredOrder supplies/services and reconcile invoicesPartner with leadership to coordinate, execute and maintain programs and initiativesPrepare and submit budget requirements for Annual Financial Plan (AFP)Proofread and edit content for standardization to ensure clarity and accuracyRemain abreast of corporate business plans and marketing effortsRepresent the department/division/branch in disaster recovery plansResearch and evaluate operational issues, inquiries and/or complaintsReview internal studies and surveys to provide summaries to leadershipContribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business unitsPlan, develop, implement and maintain new and existing programs, campaigns and special offersRecommend and implement technical/electronic enhancements to improve administrative operationsIdentify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and resultsPerform other duties as assignedQualifications Ability to maintain confidentiality and demonstrate integrityAbility to work independently and in a team environmentExperience in independently managing or administering a function or projectExtensive experience in performing clerical or administrative duties/responsibilitiesAdvanced knowledge of expense tracking, budget preparation and administrationAdvanced database and presentation software skillsAdvanced organizational, planning and time management skillsAdvanced research, analytical, and problem solving skillsAdvanced skill communicating with all levels within an organizationAdvanced skill exercising initiative and using good judgment to make sound decisionsAdvanced skill interacting with staff, management, vendors and members diplomatically and tactfullyAdvanced skill presenting findings, conclusions, alternatives and information clearly and conciselyAdvanced verbal and written communication skillsAdvanced word processing and spreadsheet software skillsExpert administrative support skills, methods and proceduresDesired QualificationsWorking knowledge of Navy Federal products, services, programs, policies and proceduresAssociate's Degree in Business Administration or in a related fieldHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* Fortune Best Workplaces for Women 2024* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2024 Best for Vets Employers* Best Companies for Latinos to Work for 2025* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.