Staff Backend Engineer at Giga

Location: San Francisco (100% In-Office)Experience: 5+ yearsSalary: $200K - $500k • Offers EquityAbout UsAt Giga, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.Why Join Us?Momentum: Be a part of a team that has seen validation from both customers and investors alikeOwnership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical directionGrowth: Develop yourself alongside top-tier engineers and FoundersAbout the RoleWe’re seeking a seasoned Staff Backend Engineer with hands-on experience in building processes & infrastructure. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.What You’ll Do:Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow while owning key backend & infrastructure projects.Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.Who You Are / Must-Haves:Exceptional EngineerBackend: Strong experience in Python (Django experience is a plus)Cloud: Proficient with AWS or Google CloudScalability: Familiarity with Kubernetes and Docker is a plusEntrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valuedSeasoned: 8+ years of hands-on engineering experience with roles in leadershipGritty: Capable of working long productive hoursStrong Background: Degree from a top-tier engineering programPerks & BenefitsExtremely competitive total compensationEquinox MembershipWellness allowanceFull health, dental, and vision coverageOn-demand snacks, meals, and coffee to keep you fueledInterview ProcessScreening call w/ recruiting lead (20 min)Intro call w/ Founding Engineer (15 min)Live coding round w/ Founding Engineer (1 hr)In-office interview (full day)