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Staffing Operations Director -- Build the Future of AI-Powered Talent Delivery at AdeptID
AdeptID
Boston, MA
Administration
Posted 1 days ago
Job Description
Job DescriptionJob DescriptionAbout Adept TalentAdept Talent applies AdeptID's Talent Matching AI to reinvent traditional healthcare staffing - initially through the Lucid Staffing brand. Combining AdeptID's matching platform and a multi-million clinician database, we deliver speed, precision, and scale that traditional firms can't match.We are now designing the future operating model of an AI-empowered staffing organization, and we're looking for a seasoned operator who knows the realities of staffing today and wants to help create what it can become tomorrow.The RoleWe're hiring a Staffing Operations Director to lead and scale operations across all Adept staffing brands. This role touches recruiting, account management, compliance, client delivery, and the tech stack that powers them.The ideal candidate brings experience from both large agencies and smaller, entrepreneurial firms - and uses that experience as a springboard to help us reimagine what an AI-empowered staffing operation can look like. You'll be responsible for operational performance, cross-brand consistency, and ensuring that every workflow change or tech investment ties back to clear business ROI.What You'll DoDrive operational excellence across Adept Talent's recruiting, AM, compliance, and delivery teams.Evaluate and optimize the staffing tech ecosystem: ATS, VMS/MSP integrations, sourcing platforms, CRM, and automation tools.Redesign processes so they fully leverage Adept's AI matching engine, enriched clinician database, and workflow automation.Partner with brand leaders (including Lucid) to accelerate time-to-fill, improve submission quality, and increase overall throughput.Support the building of dashboards, KPIs, and feedback loops that ground decisions in data, efficiency, GP impact, and ROI.Work closely with Adept's Product & Engineering to turn operational insights into scalable tooling - and drive adoption across teams.Why This Role Is DifferentA business-first mandate. Every recommendation should tie to measurable outcomes: lower time-to-fill, higher Gross Profit, more placements per recruiter, or better customer experience.A seat at the strategy table. You influence product, engineering, sales, and recruiting decisions as a key architect of Adept Talent's operating model.A portfolio-wide impact. You're helping us build a unified operating system across a hybrid software-and-staffing business.AI as an accelerant. You'll work with tools that generate instant shortlists, automate repetitive tasks, and compress operational timelines.Experience as a launchpad for reinvention. You bring knowledge of how staffing works today and help define how it should work with modern technology.What It Takes to SucceedA track record of improving staffing operations and accelerating delivery cycles across recruiting, AM, and compliance.Experience in large agencies or smaller firms as an AM, BD lead, Recruiting Manager, or Ops leader - able to redesign processes and drive adoption.Fluency with ATS systems, VMS/MSP environments, sourcing tools, CRM, and compliance platforms.Strong systems thinking and comfort using automation and data to create scalable workflows where revenue grows faster than headcount.A business-first mindset: you build ROI cases, communicate clearly across teams, and tie decisions to measurable improvements in speed, GP, candidate quality, and client satisfaction.Compensation & BenefitsCompetitive base salary and stock options in AdeptIDPerformance bonus linked to operational and financial outcomesMedical, dental, vision, 401(k), generous PTOChance to help build the operating model for a next-generation staffing organization
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