Student Assistant Housing Services Clerk at University of South Florida

DescriptionHousing Services Clerks provide exceptional customer service at the desks in the Residence Halls and package pick-up centers.We are seeking candidates who have open availability including the ability to work 5pm-8pm shifts Monday to Friday and weekend shifts 11am-5pm. Applicants must be able to return to Tampa and work during Grand Opening week starting on August 16 2026 through August 23 2026.Additional Information for Applicants:We are looking to hire Clerks to start in the Summer or Fall of 2026. Training will take place in March and April 2026.Contact Information for Questions about Recruitment:Please email any questions to: .ResponsibilitiesDuties:Desk OperationsProvide exceptional customer service at the 3 Housing & Residential Education Service Desks desks (Juniper-Poplar Holly M or The Village).Answer phone calls provide guests (faculty staff students parents visitors) with information take messages forward calls etc.Act as a first responder to emergency situations and call the appropriate staff member to assist.Responsible for checking in/out keys and activating/deactivating card access to residence halls.Responsible for checking in/out equipment such as moving carts.Be alert to any situation or condition which requires attention: inform the Operations Assistants Supervisors Residence Hall Staff or University Police as appropriate.Be flexible and willing to cover shifts for other Housing Services Clerks.Return early for the opening of the residence halls each semester and work until closing of the halls each semester.Mail OperationsProvide exceptional customer service at the package pick-up centers (Juniper-Poplar; Holly H).Answer phone calls provide guests (faculty staff students parents visitors) with information take messages forward calls etc.Assist with the student mail (answering questions deliver mail check out packages etc.)Contact residents regarding perishable or urgent packages.Work with various package carriers to ensure that packages/mail are verified logged and delivered to residents at the package pick-up center in a timely manner.Keep package pick-up centers clean and organized.Be flexible and willing to cover shifts for other Housing Services Clerks.Return early for the opening of the residence halls each semester and work until closing of the halls each semester.QualificationsMinimum Qualifications:Currently enrolled USF student.Graduation date of December 2026 or laterPreferred Qualifications:On-campus living experience at the USF-Tampa campus.Must be able to work at least six hours a week.Flexible hours during University Breaks Closures and HolidaysMust attend all scheduled trainings/meetings. Key Skills Anti Money Laundering,Access Control System,Catering,Assessment,Communication Employment Type : Part-Time Experience: years Vacancy: 1