Student employee- Academic Success Center- Welcome Desk Ambassador - College Work Study at InsideHigherEd

Requisition:202500439STTitle:Student employee- Academic Success Center- Welcome Desk Ambassador - College Work StudyEmployee Class:Student employeeCollege Work Study Position:YesDepartment:Academic Success CenterDivision:Division of Academic AffairsHours per week:15-20Hiring Rate:$10.00 per hourNature & Purpose of Position:Welcome Desk Ambassadors promote the services, programs, and initiatives of the Academic Success Center. Ambassadors support and empower all students to succeed academically and encourage the development of first-year students in their high school to college transition.The responsibilities of Ambassadors are as follows:· Greet each guest and offer assistance as needed· Provide information on services, programs at university-wide functions, and outreach events· Answer incoming calls· Recommend and connect students to appropriate services· Assist students with making appointments· Evaluate ASC emails and reply or forward to appropriate staff· Contribute to the planning and execution of department events· Aid students with appointment check-ins· Communicate effectively with office and other student staff· Collaborate with other departments to meet student needs· Promote ASC services and programs at outreach events· Contribute to marketing ideas to build our brand via social media platforms· Regularly attend trainings and staff meetings· Create and maintain a semester schedule that correlates to the Ambassador job requirements· Responsible for administrative support tasks not limited to maintaining the office, assisting office staff, maintaining some departmental records, light data entry, running on-campus errands, preparing reports, and helping with other administrative tasks as needed.Other Requirements for the Position:· Punctual, approachable, and have a passion for helping others· Excellent written and verbal communication skills· Work well in a team and on independent projects· Strong knowledge of Microsoft Office· In order to support ASC/FYE events, Ambassadors must also be able to operate a dolly or other means of moving heavy/bulky supplies and standard office equipment· Must have completed a FAFSA Application for 2025Open Date:12/01/2025Contact Name & Title:Michelle Seagraves Student Success Operations CoordinatorContact Phone:936-294-3357Contact Email:[email protected] Building & Room #:NGL Suite 208EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.Annual Security and Fire Safety Report