Student Employee-LSC-Office Assistant at InsideHigherEd

Requisition:202500449STTitle:Student Employee-LSC-Office AssistantEmployee Class:Student EmployeeCollege Work Study Position:YesDepartment:LSCDivision:Division of Student AffairsHours per week:No More Than 28Hiring Rate:$9.25Nature & Purpose of Position:The LSC office assistants are expected to reflect a professional image, positive attitude, and assist all students, staff, faculty, and guests in the LSC with superior customer service.Office assistants are expected to:Keep track of interactions with SHSU students, staff, and faculty.Assist walk-in visitors in a courteous, friendly, and respectful manner, providing all available information and making referrals as necessary.Assist telephone callers by properly answering the phone, transferring calls, taking messages, and sharing resources as necessary.Assist guests and visitors over email communications in a professional manner.Have a comprehensive knowledge of campus offices, departments, and resources.Know who is who in the various LSC offices and the general responsibilities of each area.Keep informed of all current information, activities, programs, and events in the LSC and on campus.Be familiar with information sources such as the SHSU home page, Houstonian newspaper, and SHSU telephone directory.Assist the Reservations Coordinator with reservations in EMS as directed.Perform general office duties such as typing correspondence, creating reports, maintaining files, ordering supplies, processing payments, sorting mail, and other duties as assigned.Process payments by handling cash, checks, and money orders and writing receipts.Have a comprehensive knowledge of all LSC forms and the proper way to receive and process requests.Assist in keeping the LSC front desk and office kitchen tidy and maintain all information, supplies, and equipment in an orderly manner.Adhere to all LSC policies and procedures.Know all emergency policies and procedures and to provide support to guests in an emergency.Be dependable and punctual in reporting to work and meetings.Dress in accordance with the LSC dress code.Perform other duties as assigned.Other Requirements for the Position:Open Date:12/03/2025Position Number:9N9983-00Contact Name & Title:Jessica Kemmerling, Business CoordinatorContact Phone:9362941758Contact Email:[email protected] Building & Room #:Lowman Student Center, Suite 331EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.Annual Security and Fire Safety Report