Student Employee-Title IX & Student Discrimination Resolution-Front Office Assistant at InsideHigherEd

Requisition:202500452STTitle:Student Employee-Title IX & Student Discrimination Resolution-Front Office AssistantEmployee Class:Student EmployeeCollege Work Study Position:YesDepartment:Office of Title IX & Discrimination ResolutionDivision:Division of Finance and OperationsHours per week:15-25Hiring Rate:$8.00-9.00Preferred Student Classification:Undergraduate student with a GPA of 2.0 or higher preferred.Nature & Purpose of Position:Self-motivated undergraduate student needed to assist professional staff in Title IX & Student Discrimination Resolution.Key Responsibilities: Provide Assistance to Full-Time Staff: Perform tasks such as making copies, handling mail, filing documents, creating documents, and data entry.Answer Phones: Respond to incoming calls, direct calls to appropriate staff, and take messages as needed.Front Desk: Welcome and assist visitors, providing information and directing them to the appropriate person or department. Manage Shared Email: Monitor and manage a shared email account, remove holds from student accounts, and assign training as necessary. Supply Inventory: Track and manage office supplies, ensuring that inventory is maintained. Tabling: Assist with setting up and managing informational tables at events. Social Media: Help manage and create content for the department’s social media accounts. Other Duties as AssignedThe ideal applicant is friendly, shows initiative, can multi-task, works independently, and is able to interact professionally with students, faculty, staff and guests. Must maintain confidentiality of all records and databases associated with assigned area. Must be able to work flexible hours Monday – Friday between 8AM – 5PM.Other Requirements for the Position:Qualifications (Knowledge/Skills/Abilities): Excellent written, oral, and interpersonal communication skillsWork well independently and within a groupMust have high level of interpersonal skills and tact to handle confidential situations and sensitive informationSelf-starter with an outstanding work ethicAbility to coordinate multiple tasksStrong attention to detail and organizational skillsPossess basic computer skills including but not limited to Microsoft Office Suite, Adobe & CanvaPhysical DemandsAbility to move across campus for mail runs and tabling eventsAbility to lift up to 25 pounds and push/pull supplies as neededOpen Date:12/01/2025Position Number:9N9009-00Contact Name & Title:Hailey AinsworthContact Phone:936-294-3080Contact Email:[email protected] Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.Annual Security and Fire Safety Report