Student House Manager IE at James Madison University

Working Title: Student House Manager - IEState Role Title:Institutional Employment/Federal Work StudyPosition Type:Institutional EmploymentPosition Status: Part-TimeFLSA Status: Non-Exempt: Eligible for OvertimeCollege/Division: College of Visual and Performing ArtsDepartment: 100551 - College of Visual and Performing ArtsPay Rate:HourlySpecify Range or Amount: $12.77Is this a JMU only positionN/AIs this a grant-funded positionNoIs this a Conflict of Interest designated positionNoBeginning Review Date:12/17/2025About JMU:Located in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is approximately 120 miles from Washington D.C. and Richmond VA. With a population of just over 53000 Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students faculty and staff. The student body includes approximately 20000 undergraduate and 1900 graduate students with over 1000 full-time instructional faculty.General Information:Forbes Center Student House Managers provide front-of-house support for all events taking place in the Forbes Center that have patrons in attendance.Duties and Responsibilities:Work an average of 12 to 16 hours per week. Act as the Centers front-of-house liaison with audiences for five performance venues. Prepare public spaces for audience arrival. Alert the housekeeping crew if there are cleaning issues. Train ushers to greet patrons distribute programs scan tickets at the door escort patrons to their reserved seating and provide information about the facility. Control unauthorized access to the venues help facilitate latecomer seating enforce theatre policies and direct the safe and timely evacuation of the audience in case of emergency. Coordinate with the Stage Manager and Box Office staff. Prepare house count and performance reports.Qualifications:Excellent customer service communications sales training and supervisory skills. Must be extremely organized and be able to inspire and motivate others. Must be able to remain calm under pressure to multi-task and be responsible for the needs of the audience and other staff members.Additional Posting Information:Must be available for day evening and weekend shifts. Schedules vary depending on the performance schedule.Conditions of Employment:Students must be degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.EEO Statement:James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status. We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .Reasonable Accommodation:If you are a student with a disability and need assistance please contact the Office of Disability Services at or You may also visit the Office of Disability Services located in the Student Success Center Suite 1202 and they will be happy to assist you.Required Experience:Manager Key Skills Anti Money Laundering,Access Control System,Catering,Assessment,Communication Employment Type : Student Experience: years Vacancy: 1