STUDENT-Phonathon Supervisor at Ithaca College

DescriptionQualificationsCurrently enrolled as a student at Ithaca College and has been employed in Phonathon.Demonstrated understanding of and comfort with Ithaca College fundraising activities including Phonathon goals and objectives.Familiarity with Ithaca College campus activities and historyAbility to motivate and create enthusiasm with peer group.Ability to communicate directions and information in a concise and constructive manner.Interest in helping Ithaca CollegeCourteous and engaging personalityAble to present information concisely and persuasively.Able to follow directions and accurately record data/details.Good time-management skillsReliable and dependableDetail oriented and proactive.CreativeTeam player and the ability to work independently.Demonstrated leadership and management skills.Willingness to learn appropriate ways to provide constructive feedback to peers.ResponsibilitiesServe as a role model for callers always displaying a positive and professional attitude.Help callers reach goals by answering questions coaching and demonstrating good phoning techniques.Reinforce good phoning skills by providing support and encouragement to callers.Prepare calling assignments.Select motivational activities for each shift and prepare all activity materials incentives etc.Assist with any additional related duties as they occur.Meet Phonathon performance standards.Manage schoolwork load and job hours.Uphold Phonathon employment and confidentiality agreements.Inform Ithaca College alumni and parents about campus events news enhancements and initiatives(Calling Texting & Emailing).Professionally communicate Ithacas mission and prioritiesMaintain and update information and records.Ask alumni and parents to make a gift to support the College by credit card pledgeor check.Schedule/HoursWork two shifts per week. Shift times:o Monday evening 6:00 p.m. - 9:00 p.m.o Tuesday evening 6:00 p.m. - 9:00 p.m.o Wednesday evening 6:00 p.m. - 9:00 p.m.o Thursday evening 6:00 p.m. - 9:00 p.m.Attend and participate in monthly Phonathon staff meetings and or help with events.Work a couple of Midnight Madness shifts from 9:00 p.m. to Midnight.Attend and participate in supervisor meetings.Experience You will Gain:Professional experienceConfidenceKnowledge of Ithaca CollegeBetter understanding of Philanthropy/Giving BackDevelop transferable skills: Verbal CommunicationLeadershipCollaboration and teamworkTime managementMoney managementCustomer Service SkillsAbility to negotiate.Ease/comfort meeting/talking to new people.Networking OpportunitiesPay: $16.30 Per HourSupervisor: Kelly DukerichRequired Experience:Manager Key Skills Anti Money Laundering,Access Control System,Catering,Assessment,Communication Employment Type : Part-Time Experience: years Vacancy: 1