Studio Manager at Waxing The City

LOVE WHAT YOU DOAt Waxing the City we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our estheticians and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started weekly 1:1s to create and track goals create a learning environment that allows our estheticians to become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger youre a part of improving the self-esteem of the world.We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our team and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service human resource management local marketing/PR inventory and fiscal accountability. This person will also be passionate about the beauty industry engaged in ongoing learning and enthusiastic about the local community the studio serves.SUMMARY:The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience.The Studio Manager will also work closely with district manager and owner(s) to help oversee human resource management public relations/marketing customer service/relationship management and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day 7 days/week.ESSENTIAL FUNCTIONS:Client Acquisition Client Experience Client RetentionInventory ManagementLocal Marketing Community Engagement Local Studio Social Media and Public RelationsStaff Recruitment Hiring Management Development and RetentionStudio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.P&L ManagementExecution of System Wide Promotions and Club Orange Loyalty Program Growth and RetentionPerforming Waxing ServicesROLE SCOPE AND COMPLEXITY:This role ensures that the business is running at maximum efficiency the client experience is delivering on expectations and goals the staff is receiving applicable training and development and the business is operating at a profit.The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees have the appropriate licenses abilities to perform the duties assigned and is adept at delivering a high-end client experience.MINIMUM QUALIFICATIONS REQUIRED:Valid MN Cosmetologist or Esthetician licenseFacial & body waxing experienceEffective leadership skillsExcellent written and verbal communication skillsAbility to motivate a team to deliver a superior client experienceExceptional Customer ServiceAbility to juggle multiple priorities and deliverables simultaneouslyDetail OrientedPREFERRED:Valid MN Salon Manager License2 years business and staff management2 years beauty industry/salon experience WAXING THE CITY CAREERS At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise). We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world. We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.Required Experience:Manager Key Skills Sales Experience,Customer Service,Google Docs,Management Experience,Millennium,Retail Sales,Data Management,Salon Software,MINDBODY,Sales Management,Leadership Experience,Yoga Employment Type : Full-Time Experience: years Vacancy: 1