Subscription Portfolio Specialist at Snap-on

OverviewSubordinate Positions: NoneLocation: Libertyville ILSalary Range: $40000 - $44000Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc. a $4.7 billion S&P 500 company and leading global innovator manufacturer and marketer of tools equipment diagnostics repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the companys franchisee company-direct distributor and internet channels. From our headquarters in Libertyville IL Snap-on Credit provides financing to technicians students of automotive technical institutions and shop owners for the purchase of Snap-on hand tools power tools tool storage and diagnostic products through our Extended Credit program. Position Summary: Primary responsibilities will be to coordinate collections in the Subscription portfolio within the Specialty group. Position will be responsible for managing collections with customers Franchisees and field personnel. Other duties will include managing cancellations and coordinating customer service needs with Franchisees and Snap-on Diagnostics. Focus will be on achievement of corporate delinquency and loss goals as well as customer retention. ResponsibilitiesMajor Responsibilities:Collection of Subscription accounts to achieve established Corporate goalsDebtor direct collectionsCoordinate collection efforts with franchisees Manage cancellation requests per policyReport and recommend solutions on customer service issuesAchieve delinquency/loss goals and metricsAnswer field and customer questionsEducate franchisees and field sales personnel on program features and benefitsAssist with delinquency/loss reporting and trackingWork within other portfolios and projects as assigned by Director of Specialty Portfolios QualificationsRequirements:1-3 years of professional business experiencePreferred:BS or BA degree or equivalent professional experience1-3 years of credit and collections experienceBusiness understanding and demonstrated skills and knowledge in:Credit and collectionsCredit laws and regulationsReporting requirementsCommunications verbal and writtenComputer applicationsSkip TracingNegotiationCharacteristics:Approachable and responsiveProactive Organized FlexibleExcellent work ethicTeam playerGoal orientedEffort: Normal working hours limited travelWorking Environment: Normal office environment.Snap-on is an Equal Opportunity Employer Minority/Female/Disabled/VeteranFor additional information please reference our careers website at Careers Snap-on IncorporatedRequired Experience:IC Key Skills Project / Program Management,Project Portfolio Management,Portfolio Management,Credit Analysis,Banking,Pricing,Analysis Skills,Project Management,Financial Analysis,Budgeting,Property Management,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 40000 - 44000