Supervising Office Assistant I (Riverside) at County of Riverside

ABOUT THE POSITIONThe County of Riverside - Behavioral Health Department seeks to fill a Supervising Office Assistant I for Riverside.Under direction to supervise a clerical staff performing a variety of clerical work; to perform a wide variety of complex clerical work; and to do other work as required.The Office Assistant series is used in County departments to provide clerical services. Incumbents typically type file sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of equipment including but not limited to word processors micro-computers mini-computers computer terminals duplicating machines calculators and prepare and complete a variety of forms and documents.Positions in this class are distinguished from those in Office Assistant III in that the latter function in a lead capacity and/or perform the most complex and specialized clerical work while the former have full supervisory responsibilities. This class differs from the next higher level of Supervising Office Assistant II in that the latter normally is a second level supervisor administering a large and/or highly complex clerical unit.Other Essential / Daily DutiesOversee clerical staff and manage day-to-day billing workflows.Support overall program operations and ensure smooth administrative processes.Coordinate communication between departments to facilitate efficient workflow and problem-solving.Assist program leadership with compliance activities reporting needs and other administrative priorities.Preferred Experience / EducationSupervisory or team-lead experience particularly in a medical or billing environment.Experience with medical billing processes and high-volume customer service.Training or proficiency in Microsoft Office (Outlook Excel Word).Training in business writing HR processes and/or payroll systems.Spanish bilingual skills (Spanish-English) preferred; bilingual candidates are encouraged to apply.Additional RequirementsA current valid California Drivers License is required; occasional driving may be necessary.Work Schedule: Will be discussed during the interview (Tentative:9/80 Monday Friday 8:00am 5:30pm)Work Address: 2085 Rustin Ave Riverside CA 92507Meet the Team!Riverside University Health SystemEXAMPLES OF ESSENTIAL DUTIES Supervises the work of a clerical staff; establishes work sequence time table or priorities; makes work assignments; provides guidance to staff in resolving technical problems and machine operation. Sets production goals for unit; evaluates the amount and quality of work completed; motivates employees to improve quality and quantity of work; initiates a variety of corrective actions to solve work performance problems; documents corrective action. Prepares and signs performance evaluations; makes recommendations on employee disciplinary actions dismissals step increases and promotions. Interviews selects and recommends on the hiring of new staff members; reviews performance evaluations with employees; conducts or directs the orientation of new staff members and the training of staff members. Resolves problems among assigned staff members; maintains time and attendance records; approves or denies requests for time off; designs physical changes to improve work flow. Writes policies and procedures for the unit; establishes and revises internal work policies procedures and controls concerning automated editing typing and type composing equipment to assure consistency efficiency and compliance with user needs. In addition performs complex clerical work as defined in the classification specification of Office Assistant III.MINIMUM QUALIFICATIONSExperience: Three years of clerical experience. Either of the following may be substituted for one year of experience:Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences office practices business education or a closely related field.ORCompletion of 360 hours of training from a recognized occupational training program in secretarial sciences business education or a closely related field.Knowledge of: The principles and techniques of supervision; correct English usage grammar spelling vocabulary punctuation format and style; modern office practices and procedures including preparing correspondence and reports and filing; standard office equipment including the programming of a variety of material information processing equipment; the capabilities and applications of information processing equipment.Ability to: Supervise subordinates; perform complex clerical work involving independent judgment and initiative; read and interpret information from charts graphs and tables; gather data and organize it into report format; understand and interpret laws rules regulations and written policies and procedures and apply them to specific situations; supervise subordinates.Other RequirementsSkills: Skill to type 40 words per minute may be required.SUPPLEMENTAL INFORMATIONFor additional information or questions regarding this recruitment contact Anay Sanchez at or 951.955.5893.APPLICATION INFORMATIONVeterans PreferenceThe County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: AccommodationsThe County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of EducationIf using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).Work Authorization RequirementApplicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.Equal Opportunity EmployerThe County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-EmploymentAll employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary PeriodAs an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General InformationCurrent County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-. Key Skills Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience Employment Type : Unclear Experience: years Vacancy: 1 Yearly Salary Salary: 46608 - 60446