Supervisor, Environmental Services at Wooster Community Hospital

Job DescriptionJob DescriptionWOOSTER COMMUNITY HOSPITAL JOB DESCRIPTIONSupervisor, Environmental ServicesMAIN FUNCTION:Assists the Manager of Environmental Services in maintaining a high quality standard of housekeeping by informing the manager on the immediate condition of all assigned areas including off-site facilities such as HealthPoint, Wound Center Annex, and the Milltown Professional Building, and by training, supervising and motivating the housekeeping and linen personnel to be sure all schedules are completed.RESPONSIBLE TO: Director, Environmental ServicesMUST HAVE REQUIREMENTS:High School Graduate or GED.3 years current commercial cleaning services supervisory experience.Knowledge of floor care products & programs Ability to perform preventative maintenance of floor care equipmentStrong customer service skills.Excellent interpersonal and communication skills.No written disciplinary action in the last 12 months.PREFERRED ATTRIBUTES:Hospital experience.Personal computer experience including Microsoft Excel and keyboard skills.Committee/team membership.Takes initiative.Works well under pressure.2 years in a leadership role.* Denotes ADA Essential* Follows Appropriate Service StandardsPOSITION EXPECTATIONS:* Performs quality control inspections.* Has a basic understanding of the area and controls all supplies and equipment used in the Dept.* Continuously checks assigned areas to be sure work is being done and personnel are following schedules.* Reports all pertinent information to the Manager of Environmental Services.* Knows schedules for all assigned areas, looks for ways to improve them.* Conducts daily staff meetings.____________________________________________________________________________________* Performs routine patient, staff and nurse rounding.____________________________________________________________________________________* Answers phone with cheerful enthusiasm and handles all requests with a sense of urgency.* Instills a positive service-minded attitude and feeling of pride in a job well done in the Environmental Services staff by demonstrating a personal enthusiasm and team spirit.* Trains and retrains housekeeping personnel.* Arranges for adequate coverage of all areas by using personnel efficiently.Assumes responsibility of Department in the absence of the Manager.* Maintains good public relations with all patients and staff.* Prepares daily supervisor reports discussing activities and projects with the Manager.* Observes cleaning needs throughout the facility and submits written project requests to the Manager indicating project completion or to be done.* Willfully enters into activities and special events.* Maintains a high standard of personal appearance among housekeeping staff.* Inspects equipment daily to maintain clean condition and good repair.* Maintains close control on supply distribution and usage noting inventory needs to the Manager.* Orders and ensures that supplies are transported to off-site facilities as necessary on a daily basis._________________________________________________________________________________* Prepares administrative paperwork, including staff evaluations, as necessary, in a timely manner.____________________________________________________________________________________* Able to lift 50 pounds.____________________________________________________________________________________* Is willing to adjust to fluctuations in scheduling based on organizational needs.____________________________________________________________________________________* Performs other duties as assigned.10/02 Revised Dates: 8/03, 2/05, 2/11, 7/14, 10/15, 7/19Approved by Human Resources: Stan Hochstetler