Supervisor, Network Engineering and Infrastructure at Bristol Hospital Group

Job Details BHI Bristol Hospital Main Campus - Bristol CT Full Time High School 1st Shift (Days)Description At Bristol Hospital and Health Care we begin each day caring today for your tomorrow.For more than 100 years we have been an integral part of our community dedicated to providing the best possible care and service to our patients residents and families. We are committed to delivering compassionate quality care at all times and to upholding our values of Communication Accountability Respect and Empathy (C.A.R.E.).We are proud to be a Magnet organization and recipients of the 2020 Press Ganey Leading Innovator Award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic.Use your expertise compassion and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.Position SummaryBristol Hospital is seeking an experienced and motivated Supervisor Network Engineering and Infrastructure to oversee the design operation and support of the hospitals core network systems and communication platforms.This position combines hands-on Cisco network engineering with leadership and supervision of multiple technical disciplines including Systems Engineering Cybersecurity Access Management and VoIP.The ideal candidate will possess deep Cisco expertise strong leadership skills and the ability to ensure the performance security and reliability of Bristol Hospitals IT infrastructure.Essential Duties and ResponsibilitiesNetwork Engineering & OperationsDesign configure and maintain Cisco routing and switching infrastructure (core distribution and access layers).Manage and optimize Cisco Meraki Wi-Fi to ensure enterprise-grade performance coverage and security.Administer and maintain Cisco Unified Communications Manager (CUCM) including voicemail call routing and contact center functionality.Oversee core data center network operations ensuring redundancy segmentation and high availability.Implement and manage network monitoring alerting and performance optimization tools.Serve as the primary escalation point for complex network VoIP and infrastructure issues.Ensure all network configurations adhere to HIPAA NIST and internal security standards.Leadership & SupervisionSupervise and mentor the Systems Engineers Cybersecurity Engineer Access Management Administrator and VoIP Technician.Conduct regular 1:1 meetings performance evaluations and team development sessions.Provide direction for daily operations workload management and project prioritization.Foster a culture of accountability collaboration and continuous improvement within the infrastructure team.Partner with IT leadership on capacity planning budgeting and technology roadmaps.Maintain accurate documentation runbooks and standard operating procedures (SOPs).Qualifications Required QualificationsMinimum five (5) years of hands-on Cisco networking experience in an enterprise or healthcare environment.Demonstrated expertise in Cisco routing and switching Cisco Meraki wireless and CUCM administration.Solid understanding of Windows Server Active Directory SCCM and general IT infrastructure operations.Working knowledge of Identity and Access Management principles.Proven leadership or supervisory experience in IT operations or infrastructure management.Excellent analytical troubleshooting communication and organizational skills.Preferred QualificationsCisco Certified Network Professional (CCNP) or equivalent certification.Experience with Cisco Contact Center Express (UCCX) or similar contact center solutions.Understanding of firewall management VPN technologies and network segmentation.Experience in healthcare IT including HIPAA compliance and cybersecurity frameworks.Familiarity with infrastructure modernization cloud integrations and emerging technologies.Why Join Bristol HospitalThis is a pivotal leadership role within the IT Department responsible for ensuring the hospitals network and infrastructure remain secure resilient and efficient. The Supervisor will strengthen service delivery reduce operational risk and enable IT leadership to focus on strategic initiatives that enhance patient care compliance and innovation.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.Required Experience:Manager Key Skills Hospital Experience,Hotel Experience,Taleo,Calibration,Pool Maintenance,Maintenance Management,Maintenance,Quality Control,Boiler,Oil & Gas Experience,Programmable Logic Controllers,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1